Hotel and Leisure Club Receptionist
6 months ago
Waterside Hotel & Leisure Club - Didsbury
Part Time - 4 Days.
Clean, Friendly and Well maintained - This is The Waterside Hotel and Leisure club's equation for creating Raving Fans'. If these core values describe you, Then why not join our team?
The hotel hosts a fantastic state of the art leisure club and swimming pool and as a valued member of staff you will be granted complimentary use of these facilities. You will also benefit from 28 days annual leave each year. This is an excellent time to be joining a modern and growing business.
Responsibilities and Duties
- To provide excellent face to face service to all guests and members.
- Check in/out guests providing seamless experiences.
- Completing reservations online or over the telephone.
- Face to face bookings for events/reservations.
- Administration duties.
- Providing local information/recommendations for Hotel guests.
- Cashing up of shifts daily.
- Comply with Health & Safety regulations.
- Preparing bills/invoices.
- Taking and completing special requests.
- Problem solving.
Qualifications and Skills
- Two years’ customer service experience.
- GCSE+ Qualifications.
- Sound service industry knowledge.
- Trained in Protel Hotel management systems (not essential)
**Benefits**:
- Complimentary health club membership.
- 25% discount on Hotel rooms friends & family.
- Discounted membership for the Leisure Club (Family & Friends)
**Job Types**: Full-time, Permanent.
**Salary**: £10.50 per hour.
**Job Type**: Part-time
**Salary**: £8.50-£10.50 per hour
Expected hours: No less than 32 per week
**Benefits**:
- Discounted or free food
- Gym membership
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus scheme
Work Location: In person
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