Temporary Retail Assistant

6 months ago

North Collingham, United Kingdom Beaumond House Hospice Care Full time

**Job title**:Temporary Retail Assistant

**Reports to**:Shop Manager

**Hours**:14 hours per week over two days on rota basis, including alternate Saturdays

Temporary for 3 months initially

**Salary**:£11.62 per hour

**Location**:Beaumond House Charity Shop, Unit 1, 60 High Street, Collingham, NG23 7LB

**Beaumond House**

Through the doors of Beaumond House you will find a lively and vibrant space, filled with life and laughter. Our staff, volunteers and patients alike bring hope and happiness together in a ‘home from home'. Patients are at the centre of all that we do. We therefore expect all those who come to join our team (in whatever capacity) to ensure that dignity, safety, and confidentiality of all patients is respected at all times and that all patients receive the highest possible standard of physical, psychological, and spiritual care.

Beaumond House Hospice Care is a registered charity committed to providing supportive palliative care to patients and their families living in Newark and Sherwood. We have 4 in-patient beds for people with palliative care needs, day therapy, as well as a Hospice at Home service providing compassionate support to the community. We also offer Complementary Therapy for patients and carers who would benefit from a therapeutic approach as well as bereavement support for those who have accessed our services.

We are contactable 24 hours a day, 7 days per week, to provide a friendly ear, general information or to signpost patients, relatives and carers to appropriate resources and services.
- **‘Outstanding Hospice Care, enabling our local communities to live well and die well’ **_

**Our Benefits**
- 25 days holiday, (increasing with service up to 29 days) plus Bank Holidays and the option to buy/sell annual leave.
- Company Nest pension, or the option to transfer and sustain your existing NHS pension.
- Blue Light Card discounts (with membership)
- Occupational health
- Mental Health First Aiders & Freedom to Speak Up Champions

**We can offer**
- A supportive environment
- Passionate team with quality at the heart of what we do
- Personal development
- Opportunities to volunteer

**Main Duties**

**To assist and support the Shop Manager with**:
**Legal Compliance & Security**
- To ensure that the shop premises comply with Health and Safety legislation for staff, volunteers and customers
- To ensure that cash and valuable items are kept secure
- To ensure the shop is safe and secure outside opening hours

**Business Management**
- To assist with the management of the shop and ensure that it is in a profitable and business-like manner
- To maximise sales of donated goods
- To maintain a high standard of visual merchandising in the windows and inside the shop
- To ensure stock is appropriate to the business and priced accordingly
- To maintain a rigorous process of stock rotation
- To keep the sorting and storage areas clean and tidy and the stock in good order

**Staffing**
- To assist with supporting volunteers in their roles
- To assist in the communication of Beaumond House matters to volunteers

**Administration**
- To help keep all shop expenses to a reasonable level
- To ensure Retail Gift Aid is administered and promoted effectively.

**Skills, Experience and Attributes Required**
- A team player with excellent verbal and written communication skills.
- The ability to forge and maintain strong working relationships.
- The ability to support, enable and engage with an outstanding team of volunteers
- A proven track record of delivering outstanding customer service ideally within a retail environment.
- A creative and positive attitude with the ability to turn challenges into opportunities.
- A willingness to trial new ideas and initiatives
- Strong attention to detail, planning and organisational skills.
- A good understanding of pricing and marketing with the ability to make sound commercial decisions
- The ability to display a range of donated goods effectively to maximise retail income
- Ability to work under pressure in a physically demanding role.
- A willingness to work flexibly.

**General Duties**
- Work collaboratively and cooperatively with your Beaumond House colleagues
- Abide by the Health and Safety at Work Act and Trading Standards Authority
- Work within Beaumond House policies and procedures
- Demonstrate a professional manner, reflecting and maintaining Beaumond House values
- Promote fundraising activities, including events and raffles
- Be flexible within the broad remit of the post

**What we ask of you**
- That you act in a manner at all times which supports the Vision and Values of Beaumond House
- That you have a positive and proactive approach
- That you are confident and trustworthy

**Please note**

**Our Vision** is to achieve ‘Outstanding Hospice Care, enabling our local communities to live well and die well’

**Our Values** (Guiding Beliefs) are:
**PATIENT CENTRED, WE ‘GO THE EXTRA MILE’** - Every life matters and e

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