Receptionist

2 months ago


Thornton Heath, United Kingdom Croydon Health Services NHS Trust Full time

The Main Reception for Croydon University Hospital, and Purley War Memorial Hospital and our Community Services within the borough of Croydon. Main reception for Croydon University Hospital.
The post holder will be a member of the Estates & Facilities Directorate working within
- Switchboard operating a software telephony system (including bleeps)
- Main reception as a concierge service
- Providing Business Continuity/Emergency Planning Logists

To provide an informative and efficient first point of contact either by phone or face to face which ascertains the patient/visitor and staff requirements and then signposting/wayfinding them to the most
appropriate individual, team or department Supervision of volunteers and direction of the porter provision ensuring an efficient service is provided at all times. The post holder will work closely and liaise with other services and directorates to ensure maximum effectiveness, quality and patient experience. They will ensure that they are sensitive to patient’s
needs and ethnic requirements.
Receptionist/ Switchboard Operator - Band 2

Part Time

We have a vacancy for Receptionist / Switchboard in Croydon Health services, working 2 over 7 days a week and covers, Croydon University Hospital, Purley War Memorial Hospital and our Community Services within the borough of Croydon.

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

**Please see the attached supporting document which contains more information about the role in job description and person specification


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