Customer Service Assistant

4 days ago

Reading, United Kingdom SJS Group Full time

**Our Sales Assistants are the life and soul of our service stations They keep them clean and safe, with everything working well. Above everything, they enjoy helping our customers to have a great day, by delivering great customer service, so people want to keep coming back**

**Our Culture**

**Our company is built on a set of core values**:
Being on time

Honesty

Giving Your Best

Good Body Language

Positive Mental Attitude

Passion and a Desire To Learn

Going above and Beyond

**Working in our service stations, your day to day role can involve**:

- **Welcoming and greeting our customers.**:

- **Providing amazing customer service to all our customers.**:

- **Helping to make sure all our customers get exactly what they want, and leave smiling**:

- **Ensuring the shop is fully stocked, and presented to the highest standards.**:

- **Managing tills accurately, and honestly**:

- **Receiving new stock.**:

- **Knowing about our products and sharing that knowledge with customers.**:

- **Being a lone worker, and managing your time effectively.**

**We are looking for people who will always be friendly and welcoming to customers, giving them full attention, and treating them as our guests**

**Other important qualities are**:

- **Looking professional and well-presented.**:

- **Working well under pressure, and without constant supervision.**:

- **Knowing all about the products we sell, and being able and ready to explain them to our customers.**:

- **Being a great communicator - we want people who will talk with our customers, take time to get to know them, and to understand what they need.**:

- **Being able to manage your time effectively, and efficiently, to complete all the tasks you are set.**:

- **Being sincere, honest, and positive at all times.**:

- **Going the extra mile to help customers, and other staff.**

**We offer full training, uniform, bonuses, and incentives Career development and progression is available for the right people. So if this sounds like you, then you are our kind of person, and we would love you to get in touch**

**Job Types**: Part-time, Permanent

**Salary**: £9.75 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- READING: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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