Senior Customer Service Executive

4 weeks ago


Windsor, United Kingdom Parkside Office Professional Full time

We are looking for an experienced Customer services executive for our client, an international fresh food company, based in Windsor paying £34-38Kpa. Fluent French, Spanish, Italian or German is an advantage but not essential. They are looking for someonethat has supported customers from order to delivery and understands the European supply chain as well as knowledge of SAP. This role would suit someone that is used to supporting customers in a pan European environment within FMCG.

Reporting to the Customer Operations Manager

**Purpose of Position**:

- To ensure exceptional Customer Services is provided, promoting a 'customer always comes first' approach.
- Front line customer services advisor covering all aspects of customer services, sales support and after sales.
- Orders, queries, quality requests and complaints to be handled in an efficient and effective manner.
- Fostering long term relationships with key contacts, partnering the sales team driving company and team objectives.
- Key point of contact for all matters relating to order processing/management
- Looking after a specific region or a portfolio of accounts
- Process of order through to invoice
- Ensure timely delivery in line with supply chain and logistics
- Pro-actively provide internal and external customers with product availability, information, order and delivery status
- Provide system reports
- Ensure that all documentation relating to customers is up to date and correct
- Arrange samples for the sales teams
- Create price lists
- Make sure Master Data in up to date
- Build effective relationships
- SAP or other ERP system
- Confident communicator and if you speak another European language this would be a huge bonus

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.



  • Windsor, Windsor and Maidenhead, United Kingdom Parkside Office Professional Full time

    We are looking for an experienced Customer services executive for our client, an international fresh food company based in Windsor. Fluent French, Spanish, Italian or German is an advantage but not essential. They are looking for someone that has supportedcustomers from order to delivery and understands the supply chain. This role would suit someone that...


  • Windsor, United Kingdom Language Matters Full time

    Our client, one of the world's largest seafood companies, is looking for a French speaking Customer Service Executive based in Windsor. The company is looking for someone with passion and excellent customer service skills. You would act as a key point ofcontact for matters related to order processing and management, work alongside Supply Chain and Logistics...


  • Windsor, United Kingdom C&M Travel Recruitment Full time

    **Senior Customer Service Coordinator, Windsor** Are you looking to work with a niche Luxury Tour Operator? If you are, I am working with a luxury travel company in Windsor who are looking to expand their customer service team. Based in theiroffice in Windsor Monday to Friday. Paying between £26,000 and £32,000 DOE. **Senior Customer Service Coordinator...


  • Windsor, United Kingdom Centrica Full time

    We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is **#MoreThanACareer** - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or...


  • Windsor, United Kingdom Centrica Full time

    We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is **#MoreThanACareer** - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or...


  • Windsor, United Kingdom Neilson Financial Services Full time

    At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.nNeilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance.nWe have evolved from our origins...


  • Windsor, United Kingdom Neilson Financial Services Full time

    At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.nNeilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance.nWe have evolved from our origins...


  • Windsor, United Kingdom Neilson Financial Services Full time

    **Company Description** At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance. We...


  • Windsor, Windsor and Maidenhead, United Kingdom Neilson Financial Services Full time £27,500

    Job Description At Neilson, we're dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance. We have evolved...


  • Windsor, United Kingdom Precision Medicine Group Full time

    Are you driven and excited by the opportunity to learn and grow? This Senior Account Executive position may be for you! This position is hybrid where you would work remotely part of the time and be located out of our luxury Windsor office once per month or more. We're a dedicated group of innovators, creators, strategists and science geeks who partner with...


  • Windsor, Windsor and Maidenhead, United Kingdom Neilson Financial Services Full time £27,500

    At Neilson, we're dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance.We have evolved from our origins in...


  • Windsor, United Kingdom Neilson Financial Services Full time

    At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance.We have evolved from our origins...


  • Windsor, United Kingdom Neilson Financial Services Full time

    At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance.We have evolved from our origins...


  • Windsor, United Kingdom Neilson Financial Services Full time

    At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance.We have evolved from our origins...


  • windsor, United Kingdom Neilson Financial Services Full time

    At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance.We have evolved from our origins...


  • Windsor, United Kingdom Neilson Financial Services Full time

    At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance.We have evolved from our origins...


  • Windsor, United Kingdom Neilson Financial Services Full time

    At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance. We have evolved from our origins...


  • Windsor, United Kingdom Neilson Financial Services Full time

    At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance.We have evolved from our origins...


  • Windsor, United Kingdom Neilson Financial Services Full time

    At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance.We have evolved from our origins...


  • Windsor, United Kingdom Neilson Financial Services Full time

    At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as British Seniors and Smart Insurance.We have evolved from our origins...