Casework Support Officer

4 days ago

Wakefield, United Kingdom Eurofins UK Forensic Services Full time

Company Description
**Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.** **Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.**

**In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.**

**In 2020, Eurofins generated** **total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.**

**Job Description**:
**The Role**

Assist with the administrative and data entry duties of the Wakefield team. You should interact well within the team, have excellent attention to detail, able to work in a fast paced, pressured environment and to manage and organise your own tasks, whilst providing support to others. In addition, you will be able to demonstrate an understanding of the needs of our customers (both internal and external), so enhancing the reputation of Eurofins Forensic Services.

**Key Responsibilities and Accountabilities**
- Data entry onto the case management information system (LIMS).
- Operating general office equipment and technology including Microsoft Office and barcode tracking system.
- Receipt and return of customer items.
- Invoicing customers.
- Pagination and archiving of case files.
- Booking travel arrangements and scheduling meetings.
- Order, store and distribute consumables for the team.
- Working closely with the entire Wakefield team to achieve the above tasks including carrying out ad hoc tasks.

**Qualifications**:
**Person Specification**:

- Ability to communicate effectively at all levels with customers and colleagues both verbal and written.
- Excellent attention to detail and accuracy of work.
- Possess good skills in Microsoft Word, Excel and Outlook and be able to operate general office equipment.
- Previous experience in the use of LIMS system or a database system an advantage but not essential.
- Demonstrable experience in an administrative role, preferably in a professional environment.
- Demonstrate a high level of confidentiality and discretion in all aspects of the role as much of the work is of a highly sensitive nature.
- Enthusiastic and proactive approach in carrying out daily duties.
- Must be able to multi-task and prioritise.
- Must be able to work in a fast paced, pressured environment and to strict deadlines.
- Must display patience, determination and integrity at all times.
- Must possess problem-solving skills.
- Respond effectively to unexpected additional work load and ability to adopt a flexible approach to the varied demands of the job and working hours.
- Minimum of 5GCSE’s at grade C or above to include English, Maths.

Additional Information
**Salary: Competitive**

**Contract**:Permanent**

**Hours: 37.5 hours per week (7.5 hours a day between core hours of 8am and 6pm, Flexible hours/working patterns may be considered).**

**Location: Wakefield, UK

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