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Business Administration Apprentice

4 months ago


Littlehampton, United Kingdom LMP Group Full time

**Role**:Residential Compliance Officer - Apprentice**

**MAIN PURPOSE OF JOB**:
**To provide professional, comprehensive and flexible administrative support in this ‘hands-on’ position. To assist the Residential Compliance Manager in delivering an effective administrative service.**

**This is an apprenticeship therefor you must be committed to complete a Level 3 Business Administration Apprenticeship for the next 16 months.**

**Working hours - Monday - Friday 37.5 hours**

**Salary £13,000**

**OUTLINE OF DUTIES**:

- **General Admin/Support**:To carry out a complete range of administrative tasks under the direction of the Residential Compliance Manager
- To prepare documents and responding correspondence in the appropriate format.
- Typing to include as and when required: reports, mail merge letters, spreadsheets, correspondence, forms etc.
- All aspects of administration to include (not exhaustive); filing, shredding, scanning, office maintenance, dealing with post, answering phones, data inputting, auditing, chasing missing paperwork, setting rooms up for training/meetings etc.,
- **Safeguarding**: To collate, copy and process, where appropriate, all occurrences (accidents, incidents, allegations, complaints etc.) in line with organisational policy and procedure
- **Meetings**:Attendance and participation at meetings as required and ensure accurate, detailed and appropriate actions are produced (including face-to-face meetings, Skype and conference calls).
- Liaising with Local Authority Commissioning Teams: to accurate distribute monthly and bi-annually auditing reports in line with Ofsted regulations.
- Ofsted: Produce accurate for submission to Ofsted as well as sending updated company material in an annual basis.
- Statistical Information: To provide clear/accurate statistical information as required.
- Auditing & File Archiving: To undertake regular file and database audits, reporting findings to Line Manager. Ensure files are kept up-to-date both via the database and e-files in line with strict weekly timescales.
- Preparation for inspection: Ensure all admin functions are compliant and assist the Residential Compliance manager in preparation for regulatory inspections and or tender submissions.
- Office Cover: To provide cover in the absence of other staff as directed.
- Respond sensitively and professionally in supporting and maintaining professional relationships with colleagues and all contacts who work with the agency.
- To be aware of and work within the Company’s health and safety policies, relating to the working environment and building security, reporting any issues promptly to immediate Line Manager.
- To be aware of equal opportunities issues and to work positively towards anti-discriminatory and anti-racist practice.

**ADDITIONAL RESPONSIBILITIES**:

- The nature of the residential service means that tasks and responsibilities are sometimes unpredictable. Staff are therefore expected to work flexibly when the occasion arises where tasks, which are not specifically covered in the job description, have to be undertaken.
- On occasion, travel to other offices may be required to attend induction, training or meetings.
- The above duties are neither exclusive nor exhaustive and the post holder may be required to carry out other duties, deemed appropriate by their Line Manager.