Support Worker

5 months ago

Portsmouth, United Kingdom The E C Roberts Centre Full time

Job Advert

Support Worker (Resettlement)

Do you possess a strong dedication to assist individuals and families?

Any family can fall on hard times and find it difficult to make ends meet. For the last 30 years our amazing team of talented professionals have helped vulnerable families in challenging circumstances to feel less alone. Our team promotes the belief that things can get better, so every day they go above and beyond to support families to learn the skills needed to keep a safe roof over their children’s heads and be the parental role model their children need, enabling them to go on and lead better lives as a result.

This role would suit an enthusiastic person who thrives in a demanding environment. Knowledge of safeguarding and an awareness of how poor mental health, alcohol, or substance dependency can impact behaviours is vital for this vacancy to help facilitate the successful transition and integration of newly arrived individuals and families into their new communities/homes.

Key Responsibilities
- Carry out daily property checks in self-contained and shared properties, ensuring that equal opportunities and anti-discriminatory practice is applied, ensuring at all times the licensees’ rights to privacy and confidentiality
- Prepare temporary accommodation properties for new clients, taking inventory, identifying necessary renewal repair or replacement and being aware of health and safety within the workplace. Please note this may involve some lifting and moving of furniture.
- Maintain high standards of cleanliness in Temporary Accommodation flats
- Carry out laundry duties and assist service users with budgeting and home management skills
- Act as a member of the staff team of the Roberts Centre in co-operation with officers - attending meetings as required. Contribute positively to supervision, appraisal and training events
- Report all child and adult safeguarding concerns to your line manager (Family Support Manager) and comply with Child Protection/Safeguarding policies
- Demonstrate a commitment to the safeguarding of children and promotion of their well-being and integrated working, at a level appropriate to the role
- Undertake resettlement service responsibilities and ensure that all policies, systems, and processes are implemented effectively
- Ensure that service users in shared and self-contained accommodation understand the terms and conditions of the Portsmouth City Council licence agreement and the Roberts Centre, contract of expectation. Manage the service users’ adherence to it.
- Hold a full driving license and own their own car
- Have awareness and understanding of the welfare benefits system with working knowledge of safeguarding
- An understanding of how poor mental health and/or alcohol and/or substance dependency and homelessness can impact behaviours, and how it might affect individuals and families seeking support.
- Ability to work weekends and bank holidays on a rota basis with flexibility to work extra hours, sometimes at short notice

What’s in it for you?
- Up to £25,957 DOE
- Holiday Allowance
- Pension scheme
- Annual team day out

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