1st Line Support Engineer

3 weeks ago


Bristol, United Kingdom Fusion People Ltd Full time

Fusion People are currently recruiting for a 1st Line Support Engineer to join our client in North Bristol. This company is an internationally recognised construction and utility business that has an excellent reputation.

**Typical duties include, but not limited to**:

- 1st line analysis and resolution of reported issues
- Configure and deploy laptop and Apple Mobile devices
- Basic MDM administration of Apple Devices
- Supporting deployment and update of software
- Troubleshoot hardware and software faults
- Install and configure new end user devices to company standards
- Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

**Qualifications and skills required**:

- Experience and/or Qualifications in an IT support role
- Experience with Windows 10 and Apple iPhone iOS/iPadOS
- Experience with MS O365 Packages
- Experience with Active Directory and group policies
- Ability to maintain a high degree of customer service for all support queries
- Proactive approach, ability to prioritise and manage own workload
- Excellent oral and written communication skills

Salary 24,000 - 25,000
- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies onour website.



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