Patient Pathway Officer

4 weeks ago


Chelmsford, United Kingdom Mid and South Essex NHS Foundation Trust Full time

We are seeking a reliable, enthusiastic person to join the Pain team as a Patient Pathway Officer to support booking of outpatient appointments and helping to manage the waiting lists for the service.We are a busy, friendly, supportive team looking for excellent communicators, who are able to demonstrate and promote high levels of customer care.

Experience in using the following hospital administration systems is preferred but training can be given
- Lorenzo
- eRS

To deliver an efficient and effective appointment scheduling and outcome service to the Pain team, keeping up-to-date and accurate computer recorded information on the status of patients.

Support the wider admin, clinical team, Service Co-Ordinator and other divisional managers in ensuring the specialty are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g. 18week RTT.



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