Administrator - Quality Systems

**Administrator** - Quality Systems **-** HAM2047

**JOB TITLE** - EQMS Administrator - Part Time 12 month Fixed Term Contract
**DEPARTMENT** - Regulatory and Quality Assurance
**LOCATION** - Hamble
**WORKING HOURS** - 24 hours per week
**Do amazing things as part of your every day.**
What we do feels pretty amazing - We are a Global Manufacturer of Contact Lens's and we help improve the way people see each day. It’s about so much more than making contact lenses, it’s about giving lens wearers freedom and confidence. Everybody has a part to play in making this happen - everybody’s contribution counts, whatever their role or experience. This is why at CooperVision you’ll feel empowered, trusted, and supported in everything you do.
**What will you be doing?**
We have an exciting part time 12 month Fixed Term Contract opportunity to join the Quality Assurance team as an Electronic Quality Management Systems (eQMS) Administrator. The team are responsible for the electronic Quality Management System across all Business Units and Support Departments within UK Manufacturing. They work with the wider global Document Administrator team but closely support the European hubs when necessary
In this role you will administer the electronic Quality Management System (eQMS) in support of UKM change management activities
You will administer the Document Change Request (DCR) and Document Change Order DCO) workflows in the Agile eQMS system, including:

- Reviewing all DCRs/DCOs for potential impact on change management processes.
- Ensuring that appropriate cross-references are maintained within the Agile eQMS system.
- Working with DCR/DCO originators to help prioritise document changes and ensure they are processed in a timely manner.
- Supporting eQMS system users with workflow and record issues.
- Supporting the local departments in the issuance of controlled documents.
- Creation of team Key Performance Indicators

You will review, action and update IT service tickets raised in relation to the UK's eQMS systems including.
- Process access/Agile privilege requests
- ETR clean up
- Problem solve system issues where possible
- Provide guidance on new workflow routings/approval groups

You will develop eQMS system documentation, including Work Instructions and Training Guides by
- Delivering training of the eQMS Document Control system and other quality system workstreams when necessary.
- Participating in system development with the global eQMS Administrators
- Assisting in the execution of eQMS system testing and validation.

You will provide administrative support to the regulatory compliance team by
- Assisting in the generation of the risk management review data.
- Producing certificates of analysis for the regulatory affairs team required for product registrations.
- Performing any other duties identified by QA/RC Management, as may be required.

**What key skills and experience should you have?**
We would ideally like you to have the following:

- Experience in a general administration role in a busy office environment.
- Strong written and verbal communication skills.
- Excellent organisational skills.
- Computer literate, with good skills in the use of Word, Excel and Outlook, and knowledge of relational database systems.
- Ability to analyse and solve problems.
- Ability to work effectively either alone or as part of a team.
- Ability to prioritise workload as appropriate

**What we offer**
You’ll receive competitive compensation and a fantastic benefits package including 25 days holiday pro rata'd, pension scheme, healthcare cover, life assurance, a discounted contact lens scheme and much more
You’ll be joining a friendly team that’s open, flexible, and respectful of each other’s differences. We understand that different perspectives bring fresh and unique insights to the mix.

LI-GA1
INDS1

**Job Types**: Part-time, Temporary, Contract