Student Retention and Finance Adviser

6 months ago

Leeds, United Kingdom Kaplan International Full time

**Student Retention and Finance Adviser**

**Reference number**: JR236955

**Location**:Leeds City Centre with remote working opportunities

**Working pattern**: Full-Time

**Contract Type**:Permanent

**Number of roles**:1

**Salary**: £25,000 Per annum

We are looking for a **Student Retention and Finance Adviser** to join our team.

The Student Retention and Finance Team sits within the Student Recruitment and Admissions department, alongside teams focused on the enrolment of new and progressing students onto the University of Essex Online and the University of Liverpool online programmes. As a Student Retention and Finance Adviser you will provide professional advice, guidance, and support to positively influence student progression, engagement, and retention.

A detailed job description can be viewed here.

**What you’ll bring to the role**

**Essential**:

- An Undergraduate degree or equivalent qualification
- Excellent numeracy skills
- Excellent communication, listening, and interpersonal skills
- Performance-driven with a desire to deliver against targets.
- The ability to manage a busy workload to tight deadlines.
- Excellent organisation and attention to detail.
- Excellent IT skills (especially Excel) with a desire to embrace new technology.
- A professional manner and an ability to handle sensitive information.
- A desire to work in a highly collaborative environment.
- A willingness to understand and adapt to new challenges.

**Desirable**:

- Experience of supporting students in a higher education environment, ideally in a finance-related role.
- Experience of working in a customer service environment.
- Knowledge or understanding of the student loan funding system in the UK.

**What we do**

Kaplan Open Learning is one of the world’s largest and most experienced providers of online degree education. We currently work with two UK partner Universities to deliver undergraduate and postgraduate degree programmes. Our students complete their studies through online learning using our interactive virtual classroom with rich multi-media resources which provide a gateway to a learning community supported by a dedicated academic and professional services team.

Our mission is to continue to transform students’ lives and careers by delivering and expanding our suite of innovative, industry led and career enhancing higher education programmes.

**What we offer**
- Contributory pension scheme
- Life assurance and income protection schemes
- 28 days holiday plus bank holidays
- Working hours 37.5 per week
- Flexible working arrangements (home and central Leeds office)
- The opportunity to grow as part of a division in a successful multi-national education company
- Opportunity to study for free with our partners (post probation)
- Access to our benefits portal (perkpal, wellbeing resources)
- Financial Support via the Hardship Fund

**How to apply**

**Additional Application Information**

A sponsorship licence is a legal requirement for employers seeking to hire individuals from outside the UK or those who require a work visa to work in the country. Unfortunately, Kaplan Open Learning do not possess this licence at this time.

**Application Support**

**Disability Confident Scheme and Reasonable Adjustments**

£25,000 Per annum

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