Assistant Team Leader

6 months ago

Kingswood, United Kingdom Elim Housing Association Full time

**Assistant Team Leader**

**Yate, Staple Hill and Kingswood in South Gloucestershire**

**SALARY**:£26,766 per annum

**HOURS**:37 hours per week

**CONTRACT**:Permanent

**REPORTING TO**:Team Leader, part of the Support Services department.

**ONLY APPLICATIONS **RECEIVED **VIA OUR WEBSITE WILL BE CONSIDERED.**

Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire, our vision is ‘to meet housing need and deliver homes that change people’s lives’. Elim’s aim for it’s customers is to ensure that the housing and services Elim provide serve as a platform for growth, facilitating all our customers to achieve their aspirations. In this way, we make our homes truly life changing by ensuring that our service has a positive impact long after a person has left Elim accommodation.

Elim CARES Values were created in partnership with our customers, staff, Board and other stakeholders, and they represent our commitment to how we deliver our services and work together successfully:
C - Customers First - Customers are at the heart of our services and decision making.

A - Aspirational and Accountable - We are ambitious for our customers, staff and stakeholders. We work with integrity, learn from mistakes and do what we say we will.

R - Results - We work hard and deliver great results for our customers and for Elim.

E - Everyone’s view matters - We listen to understand, improve and build our services

S - Supportive - We tackle challenges head on and inspire each other to achieve our potential.

In the absence of the Team Leader the Assistant Team leader is expected to responsible for service delivery service at The Forecastle in the absence of the Team Leader and be the lead with service delivery of the RSI and NSAP services. You will support the Team Leader to lead, motivate, and inspire the staff team to deliver a high quality, trauma informed, and strengths based support services for vulnerable adults and ensure the team perform effectively when managing housing management functions.

The Forecastle is an accommodation based service funded by the local authority to deliver housing related support for 18 customers with low to medium support needs.

The three services are designed to help people who have experienced homelessness to find stable, long-term homes. The role will involve helping people to access accommodation through close partnership working with the local authority and other agencies, as well as providing support to people in homes designated for this purpose. Support will be person-centred and may address a range of issues, from financial inclusion to physical and mental health to accessing education and employment.

You will be an ambassador for Elim, leading by example to represent our values, vision, and aspirations in delivering services, and provide services that contribute to Elim’s Business plan, ensuring such services are delivered in line with our Psychologically Informed Framework and practice. You will ensure all services are delivered using the Elim CARES values

**What you will be doing**:

- Working with the Team Leader to provide leadership to services that are designed to reduce repeat homelessness and improve outcomes for vulnerable adults.
- Provide line management for relief staff, direction, support, and coaching to the staff team, promoting, and supporting ongoing professional development.
- Supporting the Team Leader to monitor the quality of support and housing management delivered by your team, via the use of outcome tools and systems, reviewing impact and ensuring a psychologically informed approach underpins support work.
- Be responsible for the maintenance and security of the buildings under your remit, in line with our Health and Safety compliance framework.
- Supporting the Team Leader to ensure data is collected by the team and produce monthly and quarterly reports for the South Gloucestershire Council in line with contractual requirements.
- Support the Team Leader to ensure data is collected by the team and produce monthly and quarterly reports for the South Gloucestershire Council in line with contractual requirements.
- Working across services as and when required to ensure the delivery of the wider support service is maintained. Driving license and access to a vehicle are essential.

**What you will need to be successful**:

- Up to date knowledge of Safeguarding and Protection from Abuse strategies as they relate to children, young people, and adults, with the ability to identify risk and support the Team Leader to embed this within the team
- Knowledge of support services delivery and understanding of delivering services within a Psychologically Informed environment.
- Understanding of the causes of homelessness and social exclusion for vulnerable parents, and people recovering from substance dependence..
- Knowledge of housing legislation relating to licenses, tenancies, and court proceedin

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