Retail Store Team Leader
1 week ago
Role Overview
The Shop Supervisor will be responsible for overseeing the day-to-day operations of a Greggs retail store, ensuring excellent customer service and maintaining high standards of product quality and presentation.
About the Role
- Lead by example in delivering exceptional customer service and promoting a positive store environment
- Manage and motivate the store team to achieve sales targets and maintain high levels of customer satisfaction
- Ensure effective inventory management, including stock ordering and rotation, to minimize waste and maximize profitability
- Develop and implement strategies to drive sales growth and improve customer engagement
- Conduct regular store audits to identify areas for improvement and implement changes as necessary
Requirements
- Proven track record of delivering excellent customer service and leading high-performing teams
- Strong communication and interpersonal skills, with the ability to build relationships with customers and colleagues alike
- Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines
- Basic numeracy and literacy skills, with the ability to manage cash handling and operate a till system
- Familiarity with inventory management systems and procedures
Benefits
- Paid breaks and annual leave entitlement, increasing with length of service
- Colleague discount scheme offering up to 50% off Greggs products
- Access to employee assistance programs and confidential helplines
- Opportunities for career progression and professional development within the company
- A supportive and inclusive work environment, promoting diversity and equality
About Us
Greggs plc is a leading UK-based bakery chain, committed to providing delicious food and exceptional customer service to our customers. We're passionate about making a difference in our communities and driving business success through innovation and teamwork.
Salary
£25,000 - £30,000 per annum (dependent on experience), plus benefits.
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