Support Assistant

2 weeks ago


Leeds, United Kingdom Faith Recruitment Full time

Support Assistant

Leeds

£20,000pa

Responsibilities include:
Provide technical support and troubleshoot any issues

Report and escalate any complex issues to the correct authorities

Log customer calls on to in house system

Support customers before and after service is completed

Maintain a high level of knowledge for the services provided

Key skills required:
Communicating at a high standard

Having a passion for problem solving

Support colleagues and be a team player

Learn new technical software processes


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