Support Assistant
2 weeks ago
Support Assistant
Leeds
£20,000pa
Responsibilities include:
Provide technical support and troubleshoot any issues
Report and escalate any complex issues to the correct authorities
Log customer calls on to in house system
Support customers before and after service is completed
Maintain a high level of knowledge for the services provided
Key skills required:
Communicating at a high standard
Having a passion for problem solving
Support colleagues and be a team player
Learn new technical software processes
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