Credit Hire Claims Negotiator

2 weeks ago


Birmingham, United Kingdom 1010 Solutions Full time

**Salary - **£24-£35k + Bonus

**Hours - **Mon
- Friday 9am to 6pm

**Holidays - **28 days including Bank Holidays

**Location - **Office based

We are a complete non fault accident management company who specialise in clients who have been involved in a non-fault accident.

We specialise in providing accident replacement cars, specifically focusing on assisting claimants involved in road traffic accidents. We offer comprehensive services to other businesses operating in the accident management sector, including claims management companies, body shops, motor fleet operators, and claims managers. Our expertise lies in providing end-to-end solutions with a smooth process to insure customer satisfaction.

The role of the Motor Claims Negotiator will be responsible for recovering losses from the third party insurers for credit hire.

**What you will be doing**
- Proactively manage a case load of current and back logged cases
- Work with third party insurers to produce effective results and timely completions, providing ongoing instructions to achieve the best results for the business
- To manage our clients expectations by obtaining necessary information
- Dealing with resourceful risk assessments
- Carrying out a thorough examination of our clients financial circumstances
- Organising and collating special damage as well as obtaining supporting documents
- Build rapport with both internal and external stakeholders
- Resolving complaints and providing timely resolutions
- Proactively manage a portfolio of high risk/complex claims, including credit hire
- Ability to use own initiative to explore all options to achieve the best outcome for the business
- Commercial market awareness regarding credit hire and all relevant case laws

**What we are looking for**
- Credit hire claims experience and extensive working knowledge
- Strong pre
- litigation skills and experience
- Previous experience as a claims handler within Credit Hire
- Strong communication and influencing skills with the ability to remain professional
- Knowledge of the civil court procedures and relevant case laws relevant to credit hire
- The ability to problem solve with excessive organisational skills with a result driven attitude
- Strategic thinking with the ability to structure and prioritise workload
- Persuasive, strong and confident communicator

**If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how we could be the next step in your career journey.**

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£35,000.00 per year

**Benefits**:

- Company events
- Company pension
- Referral programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Licence/Certification:

- Motor Claims Recovery (preferred)

Work Location: In person



  • Birmingham, United Kingdom 1010 Solutions Full time

    **Salary - **£24-£35k + Bonus **Hours - **Mon - Friday 9am to 6pm **Holidays - **28 days including Bank Holidays **Location - **Office based City accident management ltd was founded in 2009 and has been established for over 15 years. We are a complete non fault accident management company who specialise in clients who have been involved in a non-fault...


  • Birmingham, United Kingdom 1010 Solutions Full time

    **Salary - **£24-£30k + Bonus **Hours - **Mon - Friday 9am to 6pm **Holidays - **28 days including Bank Holidays **Location - **Office based City accident management ltd was founded in 2009 and has been established for over 15 years. We are a complete non fault accident management company who specialise in clients who have been involved in a non-fault...


  • Birmingham, United Kingdom 1010 Solutions Full time

    **Salary - **£24-£35k + Bonus **Hours - **Mon - Friday 9am to 6pm **Holidays - **28 days including Bank Holidays **Location - **Office based City accident management ltd was founded in 2009 and has been established for over 15 years. We are a complete non fault accident management company who specialise in clients who have been involved in a non-fault...


  • Birmingham, United Kingdom Direct Line Group Full time

    **Credit Hire Claims Handler**: **Birmingham - Hybrid (2 days a week in the office)**: **Full Time, Permanent Position**: **Let’s be brilliant for our customers**: Join us as a Credit Hire Claims Handler, where you'll be the driving force behind seamless claim resolutions, empowering customers and shaping industry standards with every decision. **About...


  • Birmingham, United Kingdom 1010 Solutions Full time

    We are a complete non fault accident management company who specialises in clients who have been involved in a non-fault accident. We provide post-accident services that may assist the client recover damages and compensation to recover losses caused in a motor accident. We specialise in the personal injury field and provide accident replacement cars,...


  • Birmingham, United Kingdom 1010 Solutions Full time

    **Salary - **between £24,000 to £35,000 (depending on experience) - **Hours - **Monday - Friday 9am-6pm Full-time, Permanent, 40 hours P/W - **Holidays - **28 days including Bank Holidays - **Location - ** Office based (Birmingham) We are a complete non fault accident management company who specialises in clients who have been involved in a non-fault...


  • Birmingham, United Kingdom 1010 Solutions Full time

    **Salary - **between £24,000 to £35,000 (depending on experience) - **Hours - **Monday - Friday 9am-6pm Full-time, Permanent, 40 hours P/W - **Holidays - **28 days including Bank Holidays - **Location - ** Office based (Birmingham) We are a complete non fault accident management company who specialises in clients who have been involved in a non-fault...


  • Birmingham, United Kingdom 1010 Solutions Full time

    **Salary - **between £24,000 to £35,000 (depending on experience) - **Hours - **Monday - Friday 9am-6pm Full-time, Permanent, 40 hours P/W - **Holidays - **28 days including Bank Holidays - **Location - ** Office based (Birmingham) We are a complete non fault accident management company who specialises in clients who have been involved in a non-fault...


  • Birmingham, United Kingdom 1010 Solutions Full time

    **Salary - **between £24,000 to £35,000 (depending on experience) - **Hours - **Monday - Friday 9am-6pm Full-time, Permanent, 40 hours P/W - **Holidays - **28 days including Bank Holidays - **Location - ** Office based (Birmingham) We are a complete non fault accident management company who specialises in clients who have been involved in a non-fault...


  • Birmingham, United Kingdom Direct Line Group Full time

    Credit Hire Claims HandlerBirmingham - Hybrid (2 days a week in the office)Full Time, Permanent PositionLet's be brilliant for our customersJoin us as a Credit Hire Claims Handler, where you'll be the driving force behind seamless claim resolutions, empowering customers and shaping industry standards with every decision.About usAt Direct Line Group,...


  • Birmingham, United Kingdom Direct Line Group Full time

    Credit Hire Claims HandlerBirmingham - Hybrid (2 days a week in the office)Full Time, Permanent PositionLet's be brilliant for our customersJoin us as a Credit Hire Claims Handler, where you'll be the driving force behind seamless claim resolutions, empowering customers and shaping industry standards with every decision.About usAt Direct Line Group,...


  • Birmingham, United Kingdom Direct Line Group Full time

    Credit Hire Claims Handler Birmingham - Hybrid (2 days a week in the office) Full Time, Permanent Position Let’s be brilliant for our customers Join us as a Credit Hire Claims Handler, where you'll be the driving force behind seamless claim resolutions, empowering customers and shaping industry standards with every decision. About...


  • Birmingham, United Kingdom Direct Line Group Full time

    Credit Hire Claims Handler Birmingham - Hybrid (2 days a week in the office) Full Time, Permanent Position Let’s be brilliant for our customers Join us as a Credit Hire Claims Handler, where you'll be the driving force behind seamless claim resolutions, empowering customers and shaping industry standards with every decision. About...


  • Birmingham, United Kingdom Direct Line Group Full time

    **About us**: We are Direct Line Group - home to some of the country's best-known brands including Direct Line, Churchill, Privilege, Greenflag, NIG and Motability. Our vision is to create a world where insurance is personal, inclusive, and a force for good, and our purpose is to help people carry on with their lives, giving them peace of mind now and in the...

  • Claims Handler

    2 weeks ago


    Birmingham, United Kingdom Direct Line Group Full time

    **What being a Credit Hire Claims Handler involves** The purpose of the Credit Hire Handler role is to proactively manage credit hire claims, adhering to regulatory timescales and guidelines to achieve the optimum claim settlement and maximise cost control **Key responsibilities**: Manage new claim registration by capturing accurate and relevant data for...


  • Birmingham, United Kingdom 1010 Solutions Full time

    We specialise in providing accident replacement cars, specifically focusing on assisting claimants involved in road traffic accidents. We offer comprehensive services to other businesses operating in the accident management sector, including claims management companies, body shops, motor fleet operators, and claims managers. Our expertise lies in providing...

  • Credit Hire Litigator

    2 weeks ago


    Birmingham, United Kingdom 1010 Solutions Full time

    **Salary - **Up to £27,000 (depending on experience) + Commission - **Hours - **Monday - Friday 9am-6pm Full-time, Permanent, 40 hours P/W - **Holidays - **28 days including Bank Holidays - **Location - ** Office based (Birmingham) We are a complete non fault accident management company who specialises in clients who have been involved in a non-fault...


  • Birmingham, United Kingdom 1010 Solutions Full time

    **Salary - **between £24,000 to £35,000 (depending on experience) - **Hours - **Monday - Friday 9am-6pm Full-time, Permanent, 40 hours P/W - **Holidays - **28 days including Bank Holidays - **Location - ** Office based (Birmingham) We are a complete non fault accident management company who specialises in clients who have been involved in a non-fault...


  • Birmingham, United Kingdom 1010 Solutions Full time

    **Salary - **between £24,000 to £35,000 (depending on experience) - **Hours - **Monday - Friday 9am-6pm Full-time, Permanent, 40 hours P/W - **Holidays - **28 days including Bank Holidays - **Location - ** Office based (Birmingham) We are a complete non fault accident management company who specialises in clients who have been involved in a non-fault...


  • Birmingham, United Kingdom 1010 Solutions Full time

    We specialise in providing accident replacement cars, specifically focusing on assisting claimants involved in road traffic accidents. We offer comprehensive services to other businesses operating in the accident management sector, including claims management companies, body shops, motor fleet operators, and claims managers. Our expertise lies in providing...