0-19 Administrator

7 months ago

Thurrock, United Kingdom NELFT North East London Foundation Trust Full time

**Duties and responsibilities include**: 1. Receive and make telephone calls as required. Divert calls and takemessages ensuring accuracy of detail and prompt appropriate delivery2. To present a calm and friendly image to clients.3.

To monitor and record all visitor details4. Promote the image of the department, checking that notices and leaflets are up to date and well presented Computer/Administration1. Input patient data onto relevant system. Being able to retrieve reports from RIO or equivalent, as requested by the multi-disciplinary team.2.

Liaising with IT Department concerning problems with soft / hardware.3. Demonstrate office systems and department requirements to new starters.4. Undertake research and development as directed.5. To participate in audit as requested.CommunicationRecognising and responding to clients who have communication barriers.Ensure an effective and efficient front of house service is provided to patients and any other visitors to the clinic area.Deal with all general enquiries, communicate procedures and make new and follow-up appointments.Specific Tasks directly related to the post: 1.

To undertake mandatory training as required.2. To maintain an updated record of training sessions attended and learningexperiences/outcomes.3. To receive clinical supervision and child protection group supervision inaccordance with Organisation standards of practice.4. To undertake and participate in the appraisal and personal development plansystem to enable a focus on personal and professional development.5.

To maintain accurate contemporaneous school nursing documentation inaccordance with Organisation standards of practice.6 To attend School Nursing Forums and Team meetings and other meetings as requested by the team leader/ Operational Lead to take minutes as required.Please see the attached job description and person specification for further details on this vacancy.

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