Access Assessor

5 months ago

Cornwall, United Kingdom Cornwall Council Full time

**Access Assessor - 1 position available**

**About the role**

Under the leadership and management of the Independence and Wellbeing Service (IWS) Team Manager the Access Assessors are the first response for Adult Social Care providing information and advice, connecting to other agencies, considering assessments of need and responding to information requests and concerns from the public, other professionals and external agencies via a variety of media - Including responding to Safeguarding Concerns.

The Access Assessor’s role is to gather information and consider the most appropriate next steps which could include providing information and advice, signposting, connecting to other agencies, progressing to reablement or recommending assessment with a focus on maximising independence and wellbeing through social care and occupational therapy pathways.

We are recruiting for a Access Assessor to join a forward thinking team which is made up of a combination of different professionals with a variety of knowledge, skills and experience. The work environment is positive, busy and one where staff are provided with regular support, supervision and training, as well as, career progression and the opportunity to be involved in the development of the team and wider service.

This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.

Whilst the location/work-base for this role may have been specified our evolving ways of working means that the role may require you to also work remotely (e.g., from home/other locations). We will discuss this with you during the recruitment process.

We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options.

The location/work-base for this roles is in Mid Cornwall and we are evolving ways of working meaning that the role requires agility and the ability to work remotely (e.g. from home/other locations).

We will discuss this with you during the recruitment process.

**About you**

You will need a good telephone manner, excellent active listening skills, strong written communication skills and evidence of negotiation, empathy and diplomacy. You will need to be self motivated with the ability to prioritise, work under pressure and stay focused in this high paced and evolving environment.

**How To Apply**

**About Us**

Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Find out about working and volunteering for us.

Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.

Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.

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