Mortgage Administrator

4 months ago


Remote, United Kingdom Sher Finance Full time

Are you looking for a company who pays for your professional CEMAP training and qualification work for you?

Yes, really, you do the study, and we’ll pay the fee

An excellent opportunity has arisen for a Trainee Mortgage Advisor to join a Digital Mortgage Brokerage based in Coventry.

We are looking for great people who we can sponsor and train to achieve the professionally recognised mortgage qualification, CeMAP. If you have that special something and have a proven sales record, we would be delighted in helping you through your qualification.

**Work Pattern**:Minimum 30 hours required as per the apprenticeship programme.

**Benefits**:Remote-work, 28 days paid Holiday, Extra day off for your birthday, Company Rewards and Incentives, Structured Career Path,

**The role**

The Trainee Mortgage Adviser role is designed as a Progression Programme to help you gain the required experience and Qualification in your journey to become a fully qualified Mortgage Adviser.

Your journey will begin by understanding the core fundamentals of being a Mortgage Adviser, and in gaining knowledge through the basics of administration. As you start within this role you will know how to support our clients by:

- Being a key point of contact for customers & clients as their case progresses.
- Being able to both gather and understand the documentation required to help progress the customers case forward - completing admin tasks for the case to proceed.
- Advising on and selling associated insurance products from the market leading Legal & General
- Meeting and exceeding targets
- Build great relationships with customers and introducers
- Liaise with lenders to make sure we keep up to date with new products
- Organise and coordinate meetings and events.
- Provide administrative support to the management team.
- Maintain accurate records and filing systems.
- Assist with the development of policies and procedures.
- Answer phones and direct calls to the appropriate person or department.
- Handle customer inquiries in a professional manner.

**Your Future**

As your competency and experience in the role grows, you will then be supported with your CeMAP through your apprenticeship, to which is paid for by the company. On successful completion of this you will then be provided with additional training before you begin advising your own customers, under supervision. Before finally gaining the goal of 'Competent Status'.

**To be successful in this role**

Essential:

- Organisation skills second to none.
- Great customer service skills.
- Able to analyse information and provide solutions to problems.
- Ability to remain focused in an SLA driven environment.

Desirable:

- Experience in the mortgage, housing, or a similar sector.

**What they are offering**:

- Permanent opportunity - Full time
- Starting salary £20,319 (Depending on experience)
- Hugely attractive bonus scheme
- Study support and CeMAP.
- Excellent opportunities to progress through the company hierarchy.
- Tech and Admin systems designed to allow the Adviser to focus on Advice quality rather than paperwork.

**Job Types**: Full-time, Apprenticeship

**Salary**: £19,286.00-£20,684.00 per year

**Benefits**:

- Flexitime
- Referral programme
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus

Work Location: Remote


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