Parts Assistant
3 weeks ago
Here at Townson’s, we are looking for an Agricultural Spares/Parts Advisor to join a growing team.
8am - 5pm Monday to Friday. Overtime will be expected during busy periods. This role will involve Saturdays on a rota, and holiday cover as it arises.
You will be working with the Parts Manager. It is essential that you have a strong mindset and a can-do attitude. The role will involve all aspects of parts, warehousing/stores duties and spares administration and management, such as dealing with Goods in/out, parts stocking, booking parts to customers and service jobs, placing orders with suppliers, taking phone calls and talking to customers about their parts requirements.
Key skills you will have:
- Previous experience of agricultural machinery parts would be an advantage but not essential.
- Able to work with Microsoft and other Windows based programs (previous experience of the Ibcos system would be an advantage)
- Positive attitude, reliable and organised
- High attention to detail
- Able to work on their own initiative and as part of a team when required
- Excellent customer service skills
- Flexible with regards to working overtime
- Able to work to deadlines
- Excellent reporting skills
Main duties:
- Dealing with customers, engineers and suppliers on a range of products and services related to the machinery parts counter you are managing
- Providing excellent reactive and proactive support to end users
- Loading and unloading courier vehicles, dispatching parts accurately to end user and field engineers in an efficient manner
- Assisting the Parts Manager with the running of the Parts department, ensuring an accurate record of transaction and communication is kept at all times
- Managing and maintaining stock levels for the product range
- Placing orders with suppliers, negotiating prices and checking purchase invoices against orders
This role would suit someone who has previously worked within a parts/spares based role.
**Salary**: £20,000.00-£30,000.00 per year
Schedule:
- Monday to Friday
- Overtime
Work Location: One location
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