Admin Assistant

Hours:
9 month fixed term contract

35 hours per week working Monday to Friday, 9:00 am - 5:00 pm at our Head Office in Skipton

Reward:
£19,838 Per Annum

Closing Date:
Tue, 17 Jan 2023

Not just another building society. Not just another job.

We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders, we're owned by our members.

Our colleague say Skipton's a great place to work and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.

Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.

**Job Description**:
At Skipton Building Society, we recognise that investing isn’t straightforward - especially with it being a riskier alternative to savings accounts. This is why we’re here to guide our customers in the right direction and in order to do so we need the right individuals to be able to support them. We are currently looking for a motivated individual to join a vibrant and energetic Onboarding Team.

This is a fantastic opportunity to work within a company that has surged into the Times Top 25 Best Big Companies to work for and has been awarded Investors in People 'Platinum'.

What You’ll Be Doing

We have different roles available within the onboarding team, one evolves around case management and the other around supporting our HUB team.

As a member of the HUB Team your main responsibility is to ensure all submitted documents are scanned, logged and tracked in a manner that supports effective completion of the customer’s request by the Case Managers

Working as part of the Onboarding Team you will provide a high standard of service, dealing with the on-boarding and post-sale administration of customer and Financial Adviser requests. As part of this process you will need to follow procedures, input data, quality check data, liaise with colleagues from across the business and ensure any issues that arise are resolved.

What You’ll Bring

We are looking for individuals who are:

- Highly organised
- Who are adaptable to ensure all work deadlines are adhered to
- Work well as part of a team and also as an individual, being able to use their own initiative
- You will also have a willingness to learn and have the ability to interact with colleagues from across the business and/or third -party businesses
- Experience in Financial Services is not essential as we offer full training although any you do have could be an advantage

We care about our colleagues. So we treat each other like the complex and diverse individuals we are.

Work here is never one-size-fits-all, it flexes around your strengths and needs,

Everyone is held accountable for achieving our common purpose. The aim is for all of us to do better work, have a better life and enjoy a better balance between the two.