Client Services Executive

5 months ago

London, United Kingdom Kaplan International Full time

**Client Services Executive (Italian Speaker)**

**Reference number**: JR236440

**Location**:Hammersmith, London

**Working pattern**: Full Time, 37.5 hours per week

**Contract Type**:Permanent

**Number of roles**:3

**Salary**: £23,500 per annum

We are looking for an Italian Speaking Client Services Executive to join our team.

We are now looking for an ambitious Client Services Executive (Italian Speaker) with a keen interest in international education. You will have the opportunity to speak with students from Italy. Your role will involve managing all related administrative tasks and business processes to complete student booking processes and to help the sales teams maximise revenue generation and growth.

This is an excellent opportunity for a Client Services or Customer Services Executive who is looking to expand their skills and build their career with an industry leader.

A detailed job description can be viewed here.

**What you’ll bring to the role**
- Fluent in Italian (written and spoken)
- Have a good cultural understanding of Italy
- You will be performance driven
- Enjoy the challenge of a busy, international, multi-lingual and face paced office environment.
- Experience providing administrative support in a corporate sales environment
- Ability to work to tight deadlines while managing competing priorities

**What we do**

Every year, Kaplan International Languages (KIL) helps students from various countries to develop and improve their English language skills. With a network of schools spanning 6 countries, KIL has the largest presence of any international language school in the English-speaking world. Our schools are in vibrant, sought-after and convenient locations, providing our students with the right environment to achieve their goals. We offer a wide selection of courses from General English and exam courses through to 8-month intensive programs.

As part of Kaplan Inc., KIL is proud to share in the Kaplan tradition of academic excellence, standing alongside other established education institutions like Kaplan Financial, Kaplan International Pathways, Kaplan Test Prep and Kaplan Professional. Kaplan Inc., which is owned by Graham Holdings, is one of the world’s largest providers of education and training. It has an 80-year history of expanding access to academic opportunity and global revenues of more than US$2 billion. We are proud to have recently welcomed ESL Education and Alpadia Language Schools into the Kaplan International Group.

We are based in the most lovely workspace (check it out **here**) with lots of areas for socialising with colleagues and an unlimited supply of high-quality coffee and tea

**What we offer**

As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

- 28 days annual leave*
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
- Medicash Health Cash Plan
- Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time._

**How to apply**

**Additional Application Information**

**Application Support**

**Disability Confident Scheme and Reasonable Adjustments**

£23,500 per annum

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