Customer Service

2 weeks ago

Biggleswade, United Kingdom Liebherr-Great Britain Ltd. Full time

A vacancy has arisen within our Maritime Crane department in Biggleswade for a Customer Service & Parts Administrator. The role contributes to the success of Liebherr-Great Britain Ltd by ensuring maximum commercial recovery from service engineers’ times. To participate in minimising the work-in-progress stock levels. Ensuring effective procurement and sales of machine parts along with maintaining and developing administrative procedures whilst working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.

**Your Responsibilities**:

- Participating in taking calls from customers, liaising with service engineers, all members of the MCC sales and after-sales team and all other company personnel as appropriate.
- Promote and prepare parts / service quotations and orders.
- Enters new parts details onto the system to provide information and pricing to enable effective ordering.
- Effectively operates the LIKV and My Liebherr systems to identify spare part.
- Collating information sufficient to support an internal or external invoice.
- The construction of internal and external invoices using all relevant supplied information.
- Filing and organising documentation in a manner that facilitates easy retrieval and also in accordance with the company systems.
- Inputting engineers’ times to build up the cost bases for invoices and for payroll purposes.
- Perform and communicate in a manner that builds on the strength of the After-Sales team, Liebherr-Great Britain Ltd, the Group and customers.
- Raises Warranty orders, Sales Orders, Work Orders, purchase requests and invoices both internally and to customers.
- Processing warranty claims and ensures that returned warranty parts are sent back to the relevant factory with correct documentation.
- Manage the acceptability or validity of a warranty component or claim at any stage in the process.
- Undertake some or all of the duties of other personnel in the absence of the latter as may be required from time to time.

**Your Profile**:
- Ideally have experience in the construction plant or transport industry, possibly in a parts, warranty or service environment.
- Have a strong customer service ethic with a positive and pro-active approach
- Be a team player through being willing and able to work closely with others, be they company or customer personnel and promote good relationship and collaboration

**What we are offering**:

- The opportunity to work with the industry-leading manufacturer.
- Secure and progressive work environment.
- Competitive salary and benefits.
- Training and personal development

**One Passion. Many Opportunities.**

**The company**:
Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales
- and servicing of Liebherr's products throughout the United Kingdom and Ireland.

**Location**:
Liebherr-Great Britain Ltd.

Normandy Lane

SG18 8QB Biggleswade

United Kingdom (GB)

**Contact**:
Julie Connell

  • Customer Service Advisor

    2 days ago

    Biggleswade, United Kingdom Hales Group Limited Full time

    Customer Service Advisor My client in Biggleswade is looking for a Customer Service Advisor to join their team on a temp to perm basis based in their modern and spacious office. You will be working in a busy and friendly team with full training provided. - Hours are Monday to Friday 8am - 5:30pm - £11ph rising after 12 weeks - Weekly pay moving to monthly...

  • Customer Service Advisor

    4 days ago

    Biggleswade, United Kingdom Recruit With Ease Full time

    We are recruiting for our client in Biggleswade who are looking for Customer Service Advisors. This position will be based in Biggleswade, on a Full-time, temp to permanent basis. Responsibilities will include: - Inbound and outbound calls to customers and their internal branches. - Processing customer’s website placed orders. - Processing internal...

  • Customer Service Executive

    2 days ago

    Biggleswade, United Kingdom CTCARBON Full time

    CT Carbon is a high growth e-commerce business specialising in automotive styling. Our team is rapidly expanding and we're looking for a passionate customer service executive to ensure we are able to provide the best possible experience to our global customers Skills needed - Good and confident telephone manor - Proficient with computer and MS office -...

  • Customer Services Advisor

    2 days ago

    Biggleswade, United Kingdom Bowman Ingredients Ltd Full time

    Job Advert **Established in the UK in 1992, Bowman Ingredients specialises in the production of coating systems for customers in the global food processing industry.** Through our strong customer focus and dedication to product innovation, we have grown to become one of the UK’s leading food coatings companies and a major player worldwide. We work with...

  • Library Customer Service Assistant

    18 hours ago

    Biggleswade, United Kingdom Central Bedfordshire Council Full time

    **Team**:Leisure, Libraries and Countryside **Job Family**: Providing - CBG4 **Salary**:£20,812 - £21,189 per annum pro rata (£10.79 - £10.99 per hour) **Hours**:6hrs per week every Saturday **Location**:Biggleswade Library **Contract Type**:Fixed -** **Permanent **Closing Date**: 24th September 2023 **Interview Date**:TBC **About Us**: Central...

  • Customer Assistant

    2 days ago

    Biggleswade, United Kingdom M&S Full time

    **All the details** **Work Pattern** Monday 1500-2000 Thursday 1500-2000 Saturday 1000-1600 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our...

  • Customer Service Administrator

    Found in: Talent UK C2 - 2 weeks ago

    Biggleswade, United Kingdom Liebherr-Great Britain Ltd. Full time

    A vacancy has arisen for a six month fixed term contract for a Customer Service Administrator for the Refrigeration division at Biggleswade. The role contributes to the success of the Liebherr-Great Britain Refrigeration and Freezing division by providing office support services and administrative activities for all team members. Your Responsibilities as...

  • Customer Assistant-Biggleswade

    Found in: beBee jobs GB - 1 day ago

    Biggleswade, Central Bedfordshire, United Kingdom Marks and Spencer Full time

    All the detailsWork Pattern Monday Thursday Saturday Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve. Key...

  • Service Colleague

    Found in: beBee jobs GB - 1 week ago

    Biggleswade, Central Bedfordshire, United Kingdom Asda Full time

    Service Colleague - Biggleswade Job TitleService ColleagueLocationBiggleswadeEmployment TypePart timeContract TypePermanentHours per Week20SalaryCompetitive salaryCategoryRetail Hourly Colleagues, Sales StaffClosing Date1 May 2024Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If...

  • Customer Assistant

    2 days ago

    Biggleswade, United Kingdom M&S Full time

    **All the details** Tues 10:00-14:00 Wed 10:00-14:00 Thurs 10:00-14:00 Sat 13:00-18:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers...

  • Customer Assistant

    2 days ago

    Biggleswade, United Kingdom M&S Full time

    **All the details** Work Pattern: Sun 07:00-12:00 Mon 06:00-10:00 Thurs 06:00-10:00 Fri 06:00-10:00 Sat 06:00-10:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be...

  • Service Colleague

    Found in: Talent UK C2 - 2 weeks ago

    Biggleswade, United Kingdom Asda Stores Ltd Full time

    Job Title Service Colleague Location Biggleswade Employment Type Part time Contract Type Permanent Hours per Week 20 Salary Competitive salary Category Retail Hourly Colleagues, Sales Staff Closing Date 1 May 2024 Service Colleague Our operation runs 24 hours per day, 7 days per week and with that...

  • Service Colleague

    Found in: Talent UK C2 - 2 weeks ago

    Biggleswade, United Kingdom Asda Stores Ltd Full time

    Job Title Service Colleague Location Biggleswade Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 20 Pay Rate £0.00 Category Retail Hourly Colleagues, Sales Staff Closing Date 30 April 2024 Service Colleague Our operation runs 24 hours per day, 7...

  • Field Service Engineer

    Found in: Talent UK C2 - 1 week ago

    Biggleswade, United Kingdom Liebherr-Great Britain Ltd. Full time

    Due to growth in our Earth Moving Aftersales department we are looking for customer focused Field Service Engineers to join our team in Biggleswade with engineers ideally based in any of the following areas; Beds, Bucks, Essex, Hertfordshire and North LondonAs a Field Service Engineer at Liebherr-Great Britain you will carry out maintenance and repair work...

  • Service Colleague

    Found in: beBee S GB - 1 week ago

    Biggleswade, United Kingdom Asda Full time

    Service Colleague - Biggleswade Job TitleService ColleagueLocationBiggleswadeEmployment TypePart timeContract TypePermanentHours per Week20SalaryCompetitive salaryCategoryRetail Hourly Colleagues, Sales StaffClosing Date1 May 2024 Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If...

  • Service Colleague

    Found in: Talent UK A C2 - 6 hours ago

    Biggleswade, United Kingdom Asda Full time

    Service Colleague - Biggleswade Job TitleService ColleagueLocationBiggleswadeEmployment TypePart timeContract TypePermanentHours per Week20SalaryCompetitive salaryCategoryRetail Hourly Colleagues, Sales StaffClosing Date1 May 2024 Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If...

  • Service Colleague

    Found in: Talent UK C2 - 17 hours ago

    Biggleswade, United Kingdom Asda Full time

    Service Colleague - Biggleswade Job TitleService ColleagueLocationBiggleswadeEmployment TypePart timeContract TypePermanentHours per Week20SalaryCompetitive salaryCategoryRetail Hourly Colleagues, Sales StaffClosing Date1 May 2024 Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If...

  • Service Colleague

    Found in: beBee S GB - 2 weeks ago

    Biggleswade, United Kingdom Asda Full time

    Service Colleague - Biggleswade Job TitleService ColleagueLocationBiggleswadeEmployment TypePart timeContract TypePermanentShift PatternWork Shift: DaysHours per Week16Pay Rate£11.44CategoryRetail Hourly Colleagues, Sales StaffClosing Date18 April 2024 Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a wide variety...

  • Service Colleague

    Found in: beBee S GB - 1 week ago

    Biggleswade, United Kingdom Asda Full time

    Service Colleague - Biggleswade Job TitleService ColleagueLocationBiggleswadeEmployment TypePart timeContract TypePermanentShift PatternWork Shift: DaysHours per Week20Pay Rate£0.00CategoryRetail Hourly Colleagues, Sales StaffClosing Date30 April 2024 Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a wide variety...

  • Service Colleague

    Found in: Talent UK C2 - 1 week ago

    Biggleswade, United Kingdom Asda Full time

    Service Colleague - Biggleswade Job TitleService ColleagueLocationBiggleswadeEmployment TypePart timeContract TypePermanentShift PatternWork Shift: DaysHours per Week20Pay Rate£0.00CategoryRetail Hourly Colleagues, Sales StaffClosing Date30 April 2024 Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a wide variety...