Supervisor Secretary

2 weeks ago

Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

The Specialist Palliative and Enhanced Supportive Care Service provides specialist care in community and hospital settings for patients with an advanced or progressive illness which may be incurable. The care we deliver can be provided alongside other active medical and therapeutic treatments, in order to improve quality of life. For those towards the end of life we hope that patients can die in comfort, with dignity and in the surroundings of their choice.Our specialists include nurses, doctors, clinical psychologists and assistant practitioners.

The post holder will be a key member of the Administrative Support Team working across two hospital sites, and will be responsible for the provision of an efficient administration service, dealing with sensitive and sometimes complex matters. You should possess excellent organisational and communication skills along with a strong and proven secretarial background, preferably within the NHS.Duties will include but are not restricted to: Supporting the team with the patient journey from referral to discharge; First line telephone response service, including with complex and often distressed patients and carers; Ensuring the office is efficiently maintained to support service delivery; Creation and maintenance of excel spreadsheets and other MS office related tasks; Problem solving and day-to-day queries from staff and patients.The post holder will liaise with all colleagues within the department and service line.

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