Temp Customer Care Adviser

2 weeks ago


London, United Kingdom Office Angels Full time

**Job Role**: HYBRID - Temp Customer Care Advisor

**Salary**: £12 - £12.83 per hour

**Company**: Luxury Retail

**Location**: The west end of London

**Reporting to**:

- Customer care Manager

**KEY RESPONSIBILITIES**
- First point of contact for customers
- Responding to all customer enquiries within four hours
- Dealing with all customers enquires; chasing deliveries, managing faulty returns/ replacements
- Handling all customer complaints
- Ensuring customers are updated effectively
- Logging any customer feedback that impacts other departments
- Experience within customer care is essential
- Ability to display clear and positive communication skills both written and verbal
- Ability to use own initiative and proven track record of having solved problems successfully
- Well organised
- Acts well under pressure
- Team player
- Experience with Microsoft packages

**COMPETENCIES & EXPERIENCE**
- Experience within customer care is essential
- Ability to display clear and positive communication skills both written and verbal.
- Ability to use own initiative and proven track record of having solved problems successfully
- Well organised
- Acts well under pressure
- Team player
- Experience with Microsoft packages

This opportunity is being advertised by the Office Angels West End team.
- Office Angels West End branch look after roles in the following locations and all areas in between: Oxford Circus, Oxford Street, Covent Garden, Tottenham Court Road, Euston, Regent Street, Piccadilly, Leicester Square, Camden, Bond Street, Marble Arch,Marylebone, Mayfair, Baker Street, Edgware Road, Regents Park, St Johns Wood, Primrose Hill, Paddington, Hampstead._
- Our Retail team looks after Fashion and beauty roles nationally_

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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