Band 3 Universal Services Team Administrator

1 month ago


Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

We are looking for an enthusiastic and highly motivated individuals to join the Children & Families Division. This post would suit experienced administrators who will work as part of a the health visiting within the Northfield District, demonstrating excellent communication skills, be patient focused and have a positive attitude to deliver a high quality service.

**We have the following availability**:
30 hours per week, permanent

This job listing will close once sufficient applicants have been received.

Birmingham Community Health Care NHS Foundation Trust strives to be a great place to work. The District are looking for experienced team administrators who posses GCSE Maths and English or NVQ Level 3 in Business Administration to work within the busy health visiting teams.

You will be supported in this role by a comprehensive induction programme and internal training opportunities.

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.
1. Regular audit of the filing system to identify missing notes and ensuring that tracing and transfer of records is appropriate, accurate and timely.
2. Provide general non-clinical advice, information and guidance to users, parents and other professionals, to deal with all enquiries and communicate effectively on behalf of your Team.
3. Provide and receive routine information to colleagues, users, parents, carers, the public and or other external contacts always adhering to all the relevant policies and procedures including Patient Confidentiality and Data Protection.
4. Deal professionally and promptly with telephone enquiries, taking and processing messages accurately and maintaining confidentiality at all times and ensuring standards for customer services excellence are met.
5. Responsible for data entry, text processing or storage of data, utilising manual or computerised data entry systems within agreed timeframes, bringing to attention any delays and inaccuracies.
6. Receive, maintain, update, transfer and archiving of records and documents complying with the Trusts Archiving and Storage Policy.
7. Provide clerical support to the Clinical Team, e.g. Report writing. This may result in occasional exposure to information of a sensitive nature i.e. safeguarding.
8. Produce a range of documents including Minutes, Court Reports and ad-hoc statistical information upon request.
9. Making bookings and cancellations e.g. training places, rooms and interpreters.
10. Receive, sort and distribute internal and external mail, ensuring that important and sensitive information is brought to an appropriate person’s attention in a timely manner.
11. Accessing and verifying information from various internal and external sources.e.g. electronic Health records, General Practitioners, Education, Social Care and external agencies from other sectors.
12. Receive and register clients attending clinic sessions as required.
13. Maintain an appointment system, create clinic sheets and send out scheduled appointments and letters as appropriate.
14. Supporting in the follow up of defaulted appointments (DNA) by telephone or letter and input DNA information onto a patient information system, adhering to the Trust DNA Policy.
15. Maintaining a system for the ordering and distribution of Vitamin drops/tablets.
16. Undertake general administrative duties as requested.
17. Maintain day to day functioning of all office equipment.
18. Maintain an Equipment Log and ensure office and all relevant clinical equipment are serviced as necessary. E.g. scales and audiometers.
19. Liaise with the appropriate estates/facilities provider to ensure that day-to-day repairs and maintenance is carried out where required. Reporting and tracking minor repairs to appropriate personnel.
20. Order and maintain stock control of stationery, ensuring that optimum levels are maintained for normal use, without over or under provisions.
21. Processing requests for non-stock ordering and deliveries and notify, in a ti



  • Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    Birmingham Community Health Care Trust is seeking to appoint an enthusiastic and motivated individual to support the School Nursing team based at Hob Moor Road Health Centre on a 12 months fix term contract. The post holder will have experience as an administrator and will be expected to support systems and processes in the team which underpin the smooth...


  • Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    Job summary An exciting opportunity has arisen for an administrator to work within Health and Justice Vulnerability service based at Thomas Telford House on the Ardenleigh Site. The Team Administrator role is a central role within the service, ensuring that comprehensive and confidential receptionist and administrative support is provided to the wider...


  • Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen for an enthusiastic, well-motivated forward thinking individual with a desire to demonstrate their knowledge, skills and expertise in the role as Administrator within the Diabetes and Endocrinology department in Ward 2 Heartlands Hospital Site at University Hospital Birmingham NHS FT to support the Ward...


  • Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    We have an exciting opportunity to recruit to Band 3 Housekeeping Team Leader to join our busy Housekeeping Department. We are looking for individuals who are motivated and driven, who would enjoy working under pressure in a fast paced Hospital environment. To provide supervisory to our large housekeeping team who provide a high quality cleaning service to...


  • Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST - SECURE CARE AND OFFENDER HEALTH SERVICES Team Administrator to the Psychology/OT Departments - Secure Care and Offender Health (Band 4 - 30 hours per week) The Team Administrator role is a central role within the departments and provides administrative support to the Psychology and OT Leads and...


  • Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    We are offering 1x Band 3 permanent 37.5 hours per week and 1x Band 3 fixed term contract for 12 months 37.5 hours per week, Booking Coordinator to join our ophthalmology team at the Queen Elizabeth Hospital. Ophthalmology is a busy department. We have over 20 consultants, working alongside their clinical and administrative teams to deliver care to patients...


  • Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: **Main duties, tasks & skills required**: We are looking to recruit an enthusiastic and motivated Band 3 part-time Medical Secretary (30hrs per week) to join our friendly secretarial team within the Urology Department at University Hospital Birmingham. The post will be based on Birmingham Heartlands Hospital site. You will be required to...


  • Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: University Hospitals Birmingham NHS Trust is one of the largest acute hospital Trusts in England, serving the populations of Birmingham and Solihull. The Trust is composed of four main hospital sites; Queen Elizabeth Hospital, Heartlands Hospital, Good Hope Hospital and Solihull Hospital. The post-holder will be required to work and rotate...


  • Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    An exciting opportunity has become available on ward 28 Birmingham Heartlands Hospital, the regional Infectious Diseases Unit for a Band 3 Ward services co-ordinator. This is a full time post - 37.5 hours per week to be worked across a 5 days.


  • Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: To be part of a large administrative team coordinating outpatient clinic and day case admissions into our chemotherapy units across the 3 HGS sites, ensuring that all patients have receive an efficient service inline with their Oncology or Haematology pathway. **Main duties, tasks & skills required**: **About us**: We are recognised as one...


  • Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    We are seeking a full-time Band 2 team administrator, within our ADHD team, based at our Longbridge Health & Community Centre. You will be responsible to provide an efficient wide range of administrative duties, which includes answering the telephone for the service in a timely manner, monitoring, recording, and booking of clinical appointments when...


  • Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    We are seeking to recruit an enthusiastic and motivated administrator/coordinator to join our friendly team and provide administrative support to the clinical team within the Neuroscience Department at University Hospitals Birmingham NHS Trust (Queen Elizabeth Hospital Birmingham).

  • Service Administrator

    1 month ago


    Birmingham, United Kingdom Your World Healthcare Full time

    **Service Administrator** **Job Type**: Temporary **Sector**: Healthcare **Duration**: Expected to be for 3 months and maybe longer **Location**: Birmingham **Band**: 4 **Pay Rates**:£11.00 to £12.00 paye including holiday or £12.00 to £13.00 umbrella per hour depending on skill and experience **Working Days and Hours**:Monday to Friday 9am to...


  • Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    Job summary BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST - SECURE CARE AND OFFENDER HEALTH SERVICES Team Administrator to the Psychology/OT Departments - Secure Care and Offender Health (Band 4 - 30 hours per week) We are looking to appoint an enthusiastic and highly motivated Team Administrator to join our Psychology/OT Teams....


  • Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job overview**: We are seeking to recruit an enthusiastic and motivated administrator/coordinator to join our friendly team and provide administrative support to the clinical team within the Neuroscience Department at University Hospitals Birmingham NHS Trust (Queen Elizabeth Hospital Birmingham). **Main duties, tasks & skills required**: **About us**: We...


  • Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are currently seeking to appoint an enthusiastic part time administration assistant for our Critical Care areas at Heartlands and Good Hope Hospitals. The successful applicant will be working within a dynamic and positive workforce and will provide a comprehensive, high-quality clerical and administrative support service, working closely...


  • Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Our teams at University Hospitals Birmingham (UHB) are committed to building healthier lives. Pathology plays a key role in diagnostic pathways and within this Microbiology has a crucial part in the diagnosis of illness and disease. Our admin and clerical teams are a crucial component in the success of this Trust-wide service. As part of...


  • Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job summary The University Hospital Trust is part of one of the largest NHS Hospital Trusts in the UK and has an excellent reputation for the care that we provide. We value the contribution that all our staff make to a positive patient experience and are delighted to be able to offer a full time opportunity within our Central Endoscopy Decontamination...


  • Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

    Job summary The West Midlands Rehabilitation Centre (WMRC) provides a range of services for people in the West Midlands to assist them in managing their disabilities. The Service is for people with physical, cognitive, emotional and social disabilities. All our services are provided by teams of clinical professionals and support staff who aim to...


  • Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    **Post**: Team Administrator to the Psychology Department - Reaside Clinic **Grade**: Band 4 **Hours or Work**: 30 hours per week A thorough working knowledge of Microsoft Office packages and experience of working in a busy office environment is essential. The post holder will also be required to take comprehensive minutes and transcribe notes from...