New Business Assistant

2 weeks ago


Bishop's Stortford, United Kingdom Ellis Mason Full time

_Ellis Mason_ have partnered exclusively with a highly credible business based in Bishops Stortford to help them find a **NEW BUSINESS ASSISTANT**.

This role will support the set-up of new customer accounts, working in a team of approx. 6. The **NEW BUSINESS ASSISTANT** is a new role that has become available due to growth.

For the role of **NEW BUSINESS ASSISTANT**, you will need to be confident in engaging with customers and competent on IT systems in order to efficiently carry out the on-boarding process.

The **NEW BUSINESS ASSISTANT** is available immediately for the right person.

**THE SALARY & BENEFITS**
- Salary circa £23,000-£25,000 per annum, dependent on experience.
- Monday to Friday office hours of 9 am - 5 pm on a permanent, full-time basis
- Support & training from an experienced manager.
- Modern, polished offices
- 20 days holiday plus 8 bank holidays
- Government pension scheme
- Free on-site parking

**THE JOB**

The main duties included within the role of the **NEW BUSINESS ASSISTANT**, are:

- Providing quotations to new customers
- Completing the set up and on boarding of new customers
- Building strong working relationships with customer accounts
- Logging queries on the in-house system
- Handing new customers to the underwriting team in order to get them approved for set up
- Taking incoming calls and working in a support ticket system to ensure enquiries are responded to
- Completing and sending out relevant documentation
- Chasing up any missing information/documents
- Ensuring that projects and support tickets are updated daily
- Generating reports when required
- Answering queries from the internal account management team
- Providing IT system training to new customers
- Escalating any underwriting queries to the management team

**THE APPLICATION PROCESS**

**THE AGENCY**

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Work Location: In person


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