Food and Beverage Assistant

2 weeks ago

Sutton Coldfield, United Kingdom The Belfry Hotel & Resort Full time

We have a fantastic opportunity for an overnight bar cleaner to work in our dynamic team at The Belfry, England’s leading Hotel and Resort. We have 320 bedrooms, 2 rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous for golf. We have a really exciting year ahead at The Belfry, with hosting The British Masters in August 2024, and continuing with the launch of new training and development opportunities and incentives.

**The Brabazon Bar**

The Brabazon Bar is the heart of our resort, and the ideal meeting place. The bar is a versatile space, serving light dishes and coffees during the morning, afternoon tea, and hand-crafted cocktails in the evening. The bar is home to live music during the weekend.

**Salary**

The on-target earning potential for this role is £10.83 - £11.07 hourly rate, compromising of a base hourly rate of £10.18 - £10.42 plus a qualified estimate of £0.65 gratuities per hour

**About the role**

This role will require late nights in the week and weekend working.

As a food and beverage assistant, your duties include all those of a waiter or bartender
- To welcome all guests a polite and friendly manner
- To deliver a great experience from beginning to end
- To confidently talk about our menus, offer upsells and enthusiastically
- To take orders from our guests and proactively ensure that all of their needs are met
- Cleaning and good hygiene practices are a large part of this role
- To work across any of the outlets that are in need of assistance to ensure the smooth running of the resort as a whole.

**About you**

Previous experience in a busy bar or restaurant would be preferred, but you don’t need experience to start your career with us at The Belfry Hotel and Resort. We have a great team that will train you give you all of the skills you need to be successful. If you do have previous experience that’s great, we will take your skills and elevate them in a department where you feel you would be the best fit.
- You enjoy engaging in conversation, talking about our products and the resort
- You are a natural when it comes to selling
- You are outgoing and enthusiastic
- You have a can-do attitude and are proactive

**Belfry Benefits**

**Wellness**
- Discounted gym membership and access to team-led fitness sessions, such as our Belfry running club
- Team social events throughout the year
- Belfry-wide wellness programme with external speakers, focusing on ‘mind, body & soul’
- The Burnt Chef Project partnership, offering unlimited, fully-funded counselling and mental health support
- Wagestream access to all employees - track earnings, saving accounts, and access to wages when you want
- Healthcare schemes: life assurance, 24-hour GP, health cash-plans
- Employee Assistance Programme
- The Belfry is committed to the Hotelier’s Charter, demonstrating our commitment to our people

**Showing some appreciation**
- Long service awards
- Additional paid holiday for long service
- Reward Vouchers
- Free meals on shift in our canteen
- Annual Belfry awards
- Team appreciation events
- Fantastic resort discounts across restaurants, bars, retail, and golf
- Bed & Breakfast from £35 per room
- Free staff parking
- Subsidised taxi service for those who don’t drive
- Relocation bonuses

**Learning & Development**
- Excellent training and career opportunities
- Internal career pathways programmes
- Access to The Belfry Campus Learning
- Commitment to developing our team through apprenticeship programmes

**Making a difference**
- Belfry ESG committee, dedicated to delivering an environmentally sustainable business
- Supporting industry, local and national charities
- Pledges made on ‘Make Good Grow’, offering our team’s expertise and support to good causes

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