Credit Risk

3 weeks ago


Belfast, United Kingdom Artemis Human Capital Full time

**Description**:
This is a perfect opportunity to join a thriving local business in a period of significant growth, within a particularly buoyant sector.
- Hybrid working
- On - site Car Parking
- Highly competitive salary & benefits
- Exposure to Leadership training & senior stakeholder contact

**The role**:

- Set, monitor and drive the Teams KPI’s in association with the Manager through regular meetings both the teams and other departments.
- Assist Manager in the development of the Department
- Ensure that the Standard Operating Processes are maintained and fit for purpose to drive efficient and effective ways of working.

Work with the Team and Team Seniors on the below and act as the second point of escalation in regard to, and not limited to:

- Customer Contact through all relevant means
- Credit Risk Monitoring
- Bad Debt prevention
- Timely New Account Set Up
- New Customer on boarding
- Managing the Disputes and Collections for Direct Debit Customers
- Involvement in Customer meetings as required
- Collaborative working with the various Divisions to ensure queried items are actioned, authorised and returned quickly and accurately as per SLA
- Ensure accurate pricing is maintained through working with the Business Managers across the Group
- Ensure that all manual and ad hoc billing and recharging is completed accurately and on time for each month end close off, ensuring optimum revenue for the Operating Companies is achieved by the team
- Ensure the Outputs of the team are constantly review through statistical and KPI reporting highlighting the performance of the team and Divisions they support.
- Build a strong relationship other Departments and other Group Business Solutions Departments to assist in drive the results and objectives of the over all team.
- Liaise with Account Managers, Finance Teams and other Divisional Departments to resolve invoicing and debt related issues, and find ways of working for being proactive rather than reactive in association with the Manager.
- Be involved in continuous business improvement projects within Finance and the wider business to ensure that efficient and effective service and support is provided back to the Business Division

**The person**:
**Essential**
- 3+ years of working in a Credit Control / Credit Risk & Collections Role at Line Management Level in the past 5 years
- Successfully managed a team in relation to Performance & Development
- Excellent track record of working in a fast moving and complex environment
- Ability to communicate with people at all levels both internally and externally
- Flexible and adaptable
- Ability to work in a dynamic environment

**Desirable**:

- Past experience of using of SAP
- Past experience of using Credit tools like Highradius or GetPaid
- Have worked with Credit Agencies

**Next Steps**:


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