Administrative Officer

2 weeks ago

Swindon, United Kingdom HM Courts and Tribunals Service Full time

**Details**:
**Reference number**:

- 340208**Salary**:

- £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer- AO**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 3Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at SWINDON MAGISTRATES SWINDON, SN1 2JBAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**AO Administrative Officer (Cash Office)**

**Proud to Serve. Proud to keep justice going.**

**Who Are We?**

Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement is a large and complex business unit, employing over 1200 staff across 48 locations across England and Wales through which flows some £500m per annum. We are responsible for making sure convicted parties comply with fines and other financial penalties imposed by the criminal courts.

Financial penalties include fines, costs, victim surcharge, and compensation to victims of crime. HMCTS takes the recovery and enforcement of financial impositions very seriously and remains committed to ensuring impositions are paid. The courts will do everything within their powers to trace those who do not pay and use a variety of means to ensure the recovery of criminal fines and financial penalties. Money can be deducted from an offender's earnings or benefits. Other ‘upfront’ compliance actions include, increased use of telephone and text message chasing and use of tracing tools. Warrants can be issued instructing approved enforcement agents to seize and sell goods belonging to the offender. You will help deliver HMCTS’ responsibilities for the enforcement of Fines, Community Penalty Breach Warrants and other enforcement work.

This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces.

**Key purpose of the role**

The Enforcement Cash operations team is responsible for the collection, balancing and bringing to account monies received and disbursed by the Court. The team are accountable for processing all monies received within a set timescale. All payments in respect of Fines and Fees are accurately and securely receipted, reconciled, and banked in accordance with appropriate policies and procedures.

**Duties may include**:

- Communicate and work with Enforcement Team Leaders, Cluster Staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service
- Ensure Governance and Assurance around the safe and secure receipt, accounting and transfer of both money and personal data
- Administering tasks in line with the Standard Operating Procedures
- Process financial information
- Contact relevant parties, scheduling, sending court documents, collecting fines and fees
- Create and update records on in-house computer system and data input
- Collection of financial impositions imposed by the court
- To work to workload targets in terms of throughput and accuracy
- Contribute to the business plan, with particular focus on the team's area of work

We are looking for resilient, resourceful, and adaptable individuals who can show they have the experience required to deliver in a fast-paced organisation and can thrive in an environment that is changing constantly.

You will need strong organisational and communication skills as well as being a good team player. You will demonstrate a strong ability to prioritise workloads, adapt to changing priorities and most importantly put the customer at the forefront of everything you do.

**Additional Information**

**Support When Applying**

**Person specification**:

- Please refer to Job Description**Benefits**:

- Alongside your salary of £22,940, HM Courts and Tribunals Service contributes £6,102 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance

Things you need to know

**Selection process details**:

- Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is

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