Female Support Worker

6 days ago

Birmingham, United Kingdom Trident Reach Full time

DALA Female Support Worker
- Domestic Abuse

Ref: 30536

15 hours per week

£8775.00 per annum

Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,400 homes in some of the most disadvantaged communities in the Midlands. It employs more than 850 staff, works with many volunteers and provides training places and apprenticeships as part of the employment package. The Group has an annual turnover of more than £34m and owns assets close to £186m.

The Group consists of;
- Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
- Trident Reach, which is a registered care and support charity providing services to those who are homeless or at risk of homelessness, and those who have been victims of domestic abuse across all age groups across the Midlands.

**About the role**

We are looking to recruit a DALA Female Support Worker on a part time basis, for our Domestic Abuse Long Term Accommodation in Birmingham. The role is part time, permanent with the opportunity of working 15hrs hours a week, Thursday to Friday 9:am - 5:00pm with a Salary of £8,775.00 p/a

**About you**

We are looking for a DALA Female Support Workers who is empathic, highly motivated, energetic, and an experienced individual to join our diverse staff team to deliver a quality service provision to vulnerable adults and their children. You will have worked in refuge setting within the last 3yrs and be able to demonstrate this. You will be responsible for looking after service users and supporting them with their daily requirements and the day to day running of the commissioned services and building functions.
- You will have sound knowledge and understanding of Domestic Violence and Abuse and the impact on the customer and their children.
- Familiar with other Services in the Birmingham area which can provide additional support for your customer, and you must be able to communicate and advocate effectively with other professional on behalf of your customer.
- Deliver a ‘whole family approach’ to the individuals, families and children that access our commissioned services, this will enable work with both the family unit and children affected by domestic abuse (individually and in groups), support during pregnancy, an early help focus, healthy relationship work, links to local schools, Children’s Trust, CAFCASS etc
- You will monitor customers health and wellbeing alerting relevant bodies should there be any change that could create a safeguarding concern.
- Support individuals with life skills, to better manage their finances by reducing debt and increasing income
- Signpost customers to relevant sources of support, for additional guidance and advise.
- Provide crisis intervention where necessary to prevent customer situation escalating.
- Be fully aware of any issues that may affect customer well-being e.g. homelessness, domestic abuse, drug, and alcohol addiction
- Provide a flexible service and where necessary work across all refuge sites
- Always operate in a person-centred and professional manner
- Work with customers to prepare them for their own homes and risk assess for any safety measures that will need to be in place.
- Competent in use of IT and DATA Systems, keeping files updated.
- Work on a rotated Helpline to take referrals coming into refuge and complete DASH Risk Assessment - must have good knowledge of MARAC protocols and Safeguarding arrangement
- Manage time, workload, and caseload effectively.

**Applying**

Please note it is a genuine occupational requirement (GOR) for all applicants to be female (Schedule 9, Part1 of the Equality Act 2010 applies) this post holder to be female due to the customer group.

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

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