Telecommunications Support Engineer
3 weeks ago
We are looking to employ an Experienced Telecommunications Support Engineer to join our growing team.
**About the Company**:
About the Role:
Requirements - Must Have:
- Experience in provisioning and supporting Hosted Telephony (1 Year required)
- An appetite for progression and training provided both in-house, and by suppliers
- Excellent communication skills (written and verbal) with an understanding of how to deliver outstanding customer service to our clients
- A good telephone manner
- Plenty of enthusiasm and a helpful, personable, and approachable attitude
- Be happy to 'get stuck in', providing support to your colleagues as and when required
- A desire to learn, grow and progress
Preferred but not essential:
- Experience with TelcoSwitch voice products
- Experience of dealing with WLR and Broadband faults and checks
- Experience with Switches, Routers and Networks
- Experience with Office 365 products
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