SQL Application Support Engineer

3 weeks ago


London, United Kingdom PCCW GLOBAL Limited Full time

PCCW Global is a leading international communications service provider, offering the latest mobility, voice and data solutions to multinational enterprises, telecommunications partners, cloud and application service providers. With a network footprint reaching over 3,000 cities in 160+ countries across 5 continents, our truly global coverage combined with local on-the-ground knowledge has helped us build best-in-class global connections linking Africa, the Americas, Asia Pacific, Europe and the Middle East.
As an Application Support Engineer in PCCW Global, you will be required to:

Possess specialist knowledge of operating systems, devices, applications and software
Provide technical support of application usage to users within the organization
Handle procurement process to acquire new software or renew existing subscription
Degree holder in Information Technology, Computer Science or related disciplines
Experience in application support
Experience in customer service and relationship management
Ability to explain system concept to users with limited IT and system knowledge
Experience in Agile/Scrum development methodology is a plus



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