Office Administrator

3 weeks ago


Middlesbrough, United Kingdom Mobile Mini UK Full time

Mobile Mini are the world leading provider for portable storage solutions and supply to industries, including construction companies, retailers, manufacturers, and distributors.

We are actively seeking a **Office Administrator** to join our Customer Experience Team in our Teesside branch

**Please note: This Job role is a 12 Month FTC**

Hours: 40 hours per week, Monday to Friday. 8.30am - 5pm with 30 minute lunch break.

**Salary**: £22,880 per annum

About You:
We are looking for an individual who has good communication and can be hands on with problem solving. We take pride in working together as a team, which enables us to ensure that our container fleet is maintained to the best quality for our values customer. You will have experience of the hire industry; however, this is not essential We will provide training.
- General administration experience
- Excellent telephone manner
- Good computer skills
- Communicates in a clear concise and professional manner
- High attention to detail
- Able to work in a team and encourage a supportive family atmosphere
- Passionate about providing the best customer service
- Always maintain a positive and enthusiastic attitude
- Be honest and open with both customers and colleagues at all times
- Demonstrates a strong work ethic, focussing on personal achievement and results

About the Role:
This is a fantastic opportunity for someone who is passionate about having a hands on approach their work whilst leading from the front. We are looking for an individual with good communication and problem solving skills, a strong leader that possesses a high quality standard and influences others to take the same approach.
- Responsible for the organisation of administrative tasks within the team
- Complete all necessary paperwork as requested
- Answering incoming internal and external calls
- Processing collection requests, service requests and relocation requests
- Other general administrative duties as required by the team
- Takes the initiative and seeks out additional work wherever possible
- Is willing to help out other employees
- Personally, takes responsibility for making it easy for all customers
- Providing an excellent Customer Experience

The above list is not exhaustive, and you may be required to carry out additional duties from time to time to meet the needs of the business.

About Mobile Mini and Our Benefits:
Mobile Mini UK, part of WillScot Mobile Mini Holdings Corp, is the world’s leading provider in portable storage solutions, with a strong presence in the UK since the 1970s. We have a network of 16 site locations nationwide, with over 40,000 units on offer, supplying to over 17,000 customers.

We are an equal opportunities employer. At Mobile Mini, we are committed to creating an inclusive culture which encourages, supports, and celebrates the diverse voices and opinions of our employees in line with our Number 1 Golden Rule 'People are our Most Valuable Asset'. We encourage our employees to drive their development with us, by recognising talent and implementing development plans.

Alongside this, we also offer:

- Competitive salary
- Company bonus
- 31 days holidays, including bank holidays which will increase with service up to 34 days.
- Training and career progression plans
- Opportunity to buy and sell up to 4 days holiday
- Friendly and supportive environment with a family like atmosphere
- Paid opportunities to volunteer
- A range of company benefits including Perkbox membership with access to free perks and discounts from big brands
- Free life assurance cover for 3x annual basic salary
- Company pension contribution plan
- Company medical health plan with Medicash offered to all employees from day one
- Long Service Awards

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: £22,880.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Gym membership
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme

Work Location: One location



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