Ict Service Desk Apprentice

2 months ago


Bridgend, United Kingdom Bridgend County and Borough Council Full time

Employer:

- Bridgend County and Borough Council

**Location**:
Civic Offices, Angel Street, CF31 4WB, United Kingdom.

Pay:
£20,441

Hours of work:

- 31-40 hours per week

Training provider:

- TSW

Level:
Foundation Apprenticeship (Level 2)

Possible start date:
06 February 2023

Closing date:
08 March 2023

Positions available:

- 1

Vacancy ID:
4256

**About the apprenticeship**:
**Duties**:
We have opportunities for you to join the ICT Service Area of Bridgend County Borough Council and follow an apprenticeship programme which will give you the skills and experience to pursue a career in business administration, and perhaps the opportunity to further your ICT interest. This is a temporary contract to cover an internal secondment for 15 months.
Gaining on the job training, experience and support to achieve a QCF (Qualification Credit Framework, formerly known as NVQ) level 2 in business administration, you will also have the opportunity to learn about the work of the ICT Service Area.
Assisting in all areas of administration across ICT, there will be a focus on systems and processes on the ICT Servicedesk.
You will already have good ICT skills, including word processing and spreadsheets with experience of using Microsoft Office products or equivalent. This will be supported by a good standard of education but equally important will be your positive attitude towards learning and development and the ability to work with others. You will have good communications skills and be happy communicating on the phone or in person.

**Requirements**:
**Skills**:

- Experience of using Microsoft Office products in particular Word and Excel
- Familiarity with administrative processes and systems
- A strong desire to acquire further knowledge and skills in a working environment
- Good communication skills
- An ability to work as part of a team
- Ability to demonstrate good organisational skills
- Excellent IT skills
- Ability to carry out tasks following training and or direction

**Qualifications**:

- Minimum of 3 GCSE’s including English and Maths at grade C or above or equivalent.

**Language**:
Welsh Spoken Skills:
No

Welsh Written Skills:
No

**Course details**:
**Training provider**:

- TSW**Training provider course**:

- TSW**About the employer**:

- Civic Offices_
- Angel Street _
- Bridgend_
- Bridgend_
- CF31 4WB _

**Disability confident**:
Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

**Interview arrangements**:
To be confirmed

**How to apply**:



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