Branch Customer Advisor

7 months ago


Penrith, United Kingdom Newcastle Building Society Full time

**About the role**:
Would you like to be part of a team who has won Best Regional Building Society for 7 years running? A team who believes that keeping financial advice on our high streets is important for everyone in our local communities?

Do you thrive in a face-to-face customer focused environment?

If so, our Customer Adviser role could be the perfect fit for you.

Utilising your outstanding people skills, you will be engaging with our customers on a daily basis, taking the time to listen and really understand their financial needs and goals.

Every day is different, from opening and setting up the tills ready for the working day ahead, making customer appointments, processing customer transactions at the counter, assisting in the opening of savings accounts to cashing up and closing at the end of the day

But, amongst all of the busy day to day duties, taking the time to get the kettle on and have a cuppa with your colleagues is also very important to us

**This role is part time working 21 hours per week Monday - Friday between the hours of 9am - 5pm, plus Saturdays on a rota basis (paid as over time). Typically you will work up to 2 Saturdays per month.**

**About You**:
Being great with people and building relationships with customers are top of your skills list.

Strong listening skills and the ability to empathise are equally as important.

A natural team player, you will enjoy working closely with your branch colleagues, ensuring as a team that you deliver an outstanding customer experience whilst supporting the needs of our Society.

We understand you may not have worked in financial services before, and that’s OK, but the desire to learn and develop new skills will important to us as you flourish in your new role.

In return, we’ll provide you with a tailored 12 week training programme in one of dedicated training hubs, development conversations and opportunities to grow and progress your career with us.

**About Us**:
Our Society’s branch network represents the face of Newcastle Building Society on the high street, in our Heartland the North East of England.

As a Customer Advisor, you’ll be joining us at a really exciting time on our journey which is already 160 years in the making. As well as receiving a competitive annual salary, our colleague benefits package, which in addition to your salary package also includes;
- A 35-hour weekly contract
- 25/30 days holiday each year plus bank holidays
- Extra day holiday for your birthday
- Bonus scheme
- Pension scheme
- Life assurance and income protection
- Access to a range of wellbeing benefits
- Electric car salary sacrifice scheme
- Cycle to Work scheme
- Above statutory family leave entitlement
- The option to buy extra holidays
- Two paid volunteering days each year
- A broad range of learning and development opportunities

**Job Type**: Part-time

**Salary**: £12,682.00-£14,592.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Application question(s):
Work Location: In person



  • Penrith, United Kingdom Newcastle Building Society Full time

    **About the role**: Would you like to be part of a team who has won Best Regional Building Society for 7 years running? A team who believes that keeping financial advice on our high streets is important for everyone in our local communities? Do you thrive in a face-to-face customer focused environment? If so, our Customer Adviser role could be the perfect...

  • Branch Assistant

    3 weeks ago


    Penrith, United Kingdom CV-Library Full time

    We are looking for a Branch Assistant to join our Penrith branch (CA11):   Join one of the UK’s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression. Great Salary +...

  • Customer Advisor

    6 months ago


    Penrith, United Kingdom Newcastle Building Society Full time

    **About the role**: Would you like to be part of a team who has won Best Regional Building Society for 7 years running? A team who believes that keeping financial advice on our high streets is important for everyone in our local communities? Do you thrive in a face-to-face customer focused environment? If so, our Customer Adviser role could be the perfect...


  • Penrith, United Kingdom Motus Commercials Full time

    Job Introduction Motus Commercials located in **Penrith** is on the lookout for a dedicated **Customer Service Advisor** to join our friendly team providing exceptional levels of service to our customers. The position will see you working: **5 days per week Monday to Friday, 8.30am - 17.00pm Saturdays 8.00am - 13.00pm on a rota** **Salary - £25000...


  • Penrith, Cumbria, United Kingdom Austin Fraser Full time

    Job Title: Wholesale Branch CoordinatorWe are seeking a results-driven Wholesale Branch Coordinator to join our Penrith branch. With 250+ branches nationally, we offer unparalleled opportunities for career growth and professional development.Benefits:A competitive salary of approximately £25,000 - £30,000 per annumA performance-based bonus scheme offering...

  • Customer Advisor

    7 months ago


    Penrith, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **9 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 8.00pm** **£10.60 per hour** **B&Q Penrith** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home...


  • Penrith, United Kingdom Boots Full time

    Summary Job Reference: - 215183BR Penrith, Angel Square Fixed Term Full-time | Part-time We are now recruiting Christmas Customer Advisors for our Penrith, Angel Square store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your...


  • Penrith, United Kingdom The Cumberland Full time

    **The Vacancy** We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we’re passionate about doing the right thing and helping people achieve their goals. Whether it’s our customers that are saving for their future or buying their dream homes, supporting our...


  • Penrith, United Kingdom Saint Gobain Full time

    **The Role** **British Gypsum is looking for a Customer Service Advisor! At our site in Kirkby Thore** Are you someone who is passionate about putting customers first, progressing your career, and having varied working days? If yes, then this role could be for you! At British Gypsum we are looking for a customer focused individual to join us as a Customer...


  • Penrith, United Kingdom Saint Gobain Full time

    **The Role** British Gypsum is looking for an 12-month contract Customer Service Advisor! At our site in East Leake** Are you someone who is passionate about putting customers first, progressing your career, and having varied working days? If yes, then this role could be for you! At British Gypsum we are looking for a customer focused individual to join us...


  • Penrith, United Kingdom apetito Full time

    Overview: **The Role and Team** **This role is working 37.5 hours per week, any 5 in 6 days** The role of our Customer Services Advisor is critical to the success of our business. Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The defining characteristics of our Customer...


  • Penrith, United Kingdom apetito Full time

    Overview: **The Role and Team** **This role is working 37.5 hours per week, any 5 in 6 days** The role of our Customer Services Advisor is critical to the success of our business. Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The defining characteristics of our Customer...


  • Penrith, Cumbria, United Kingdom Austin Fraser Full time

    As a respected wholesale branch assistant, you will play a vital role in providing exceptional customer service to trade professionals and members of the public on the Trade Counter.You will take ownership of shop displays, highlighting promotions and store offers, and contribute to a positive and welcoming atmosphere within the branch.This is an excellent...

  • Customer Advisor

    7 months ago


    Penrith, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Stock Flow** **Part time - 16 hours per week** **9 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 8.00pm** **£10.60 per hour** **B&Q Penrith** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...


  • Penrith, United Kingdom Lloyd Ltd Full time

    **Lawncare Sales and Service Advisor - Lloyd Ltd Penrith** An opportunity has arisen for a Lawncare Sales and Service Advisor to join the successful team at Lloyd Ltd Penrith. This is an exciting dual role to work across our sales and service departments to support our domestic lawncare business. **Job Role** As part of this role, you will sell new and...


  • Penrith, United Kingdom Lloyd Ltd Full time

    **Lawncare Sales and Service Advisor - Lloyd Ltd Penrith**: An opportunity has arisen for a Lawncare Sales and Service Advisor to join the successful team at Lloyd Ltd Penrith. This is an exciting dual role to work across our sales and service departments to support our domestic lawncare business. **Job Role** As part of this role, you will sell new and...

  • Sales Advisor

    6 months ago


    Penrith, United Kingdom Lloyd Ltd Full time

    An opportunity has arisen for a Sales Advisor to join the Lawncare department at Lloyd Ltd Penrith. This is an exciting dual role to work across our sales and service departments to support our busy domestic lawncare business. Prior experience and understanding of lawncare machinery would be beneficial for this role but is not required as full training...


  • Penrith, United Kingdom Carrs Billington Agriculture Ltd Full time

    An exciting opportunity has arisen to join our Penrith team to help in the day to day running of the branch. **ABOUT US** Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping...


  • Penrith, United Kingdom Carrs Billington Agriculture Ltd Full time

    An exciting opportunity has arisen to join our Penrith team to help in day to day the running of the branch. **ABOUT US** Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping...

  • Customer Advisor

    6 months ago


    Penrith, United Kingdom Boots Full time

    Summary Job Reference: - 226323BR Penrith, Angel Square Permanent 12.5 hours per week **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...