Technical Officer/surveyor

1 month ago

Warrington, United Kingdom Warrington Housing Association Full time

Job Title**:Technical Officer/Surveyor (Home Improvement Agency)**

Salary**:£34,990**
Reporting to: Director of Social Value
Directorate: WHiA Department
Location: The Gateway, 89 Sankey Street
Responsible for: Handyperson team.

This is an exciting and rewarding opportunity for someone with an interest and understanding of how the home environment can present barriers for older and disabled people. We are a cross
- tenure and multi-disciplinary team assisting people to remain independent in their homes within the Warrington area.
- You will need to be self-starter and be able to work with minimum supervision as the only technical person in the team.

You will need to
- Have experience relevant to the post in a Building Surveying or Architectural environment.
- Have knowledge of disabled assessments and adaptations
- Have the ability to think creatively and match solutions to identified problems.
- Hold a full driving license.

**Purpose of the role**:

- Based within the Home Improvement Agency the HIA Technical Officer will provide a valuable service to help residents in the private sector to adapt and repair their homes as well as improve the energy efficiency to eradicate fuel poverty.
- Advise residents on the implementation of various repairs and adaptations including appropriate energy measures scheme.
- To provide technical support, - Prepare feasibility studies, scheme designs, schedules of work, autoCAD drawings, specifications and tender documents for adaptations works (typical value £2k - £20k).
- Liaise with contractors, inspect completed works and submit invoices for payment.
- Monitor the on-site progress of works to confirm specifications are met and sign off works upon satisfactory completion, keeping both the customer and partner organisations regularly informed.

**Key accountabilities and job content**:

- Coordinate and produce the necessary documentation for formal approvals.
- Manage and oversee the procurement process for all WHiA construction and repair services.
- Carry out such duties as may be required by the Construction (Design and Management) Regulations 2007, (or subsequent update) and other relevant health and safety legislation acting as designer as appropriate.
- Perform the role of contract administrator under appropriate forms of contract. In liaison with colleagues to coordinate and issue contract administrator’s instructions altering specifications as required in a suitable written format to allow cost and programme adjustments to be calculated as necessary by the appropriate person.
- Arrange pre-contract and other site meetings with colleagues and contractors.
- Periodically inspect the works in progress on site on behalf of the clients in the role of clerk of works.
- Manage the Defects Liability Period recording.
- Assist with procurement activity relating to adaptations and other projects.
- Contribute towards the development and recording of relevant performance indicators for adaptations.
- Contribute to the achievement of team targets.
- Develop and sustain good relationships with colleagues, key suppliers and funders.

**Qualifications**:

- HND or higher level construction qualification or suitable alternative practical experience in building and maintenance
- Ability to survey and draw plans and specifications for adapted bathrooms

**Knowledge, skills and experience - Essential**:

- Minimum 2 years post experience or 5 years relevant experience in building and maintenance.
- Proven experience of assisting in delivering excellent customer service.
- Proven ability to work autonomously day to day, resolve complex problems, make decisions and manage a varied workload to achieve challenging performance targets.
- Proven ability to contribute positively to team and organisation responsibilities, performance and outcomes.
- Proven ability to deal calmly and positively with challenging situations.
- Excellent oral and written communication.
- Experience of managing and monitoring housing refurbishment and repair works.
- Experience in managing quality and compliance with good practice for refurbishment and repair works.
- Ability to diagnose repairs and remedies, to understand building structural defects.
- IT literate - Microsoft Office and CAD.
- Use of a car for work is necessary for this role.

**Desirable**:

- Experience of working with vulnerable or disabled people.

**Corporate**:

- Responsible for the health, safety and welfare of yourself and others at work, embedding a safety-first culture.
- Commitment to equality, diversity and inclusion.
- Adhere to safeguarding policies and procedures, reporting any concerns and working with agencies to safeguard vulnerable customers and colleagues.
- Comply with the General Data Protection Regulations.
- Occasional evening or weekend work
- May be required to undertake any other reasonable duties commensurate with the role.

**Competency Framework**
Team Working - Level 3; Respect - Level 2; Progress - Leve

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