E-rostering Officer

4 weeks ago

Maidstone, United Kingdom Kent Community Health NHS Foundation Trust Full time

An exciting opportunity has arisen to join the e-Rostering Team on a permanent, full-time contract basis.

Your work will involve running reports (including the ESR sync), mirroring the roster with processed change forms, making changes to working patterns, resolving payroll queries and making suggestions to improve processes.

Training is an element to this role that requires a good communicator with a passion for educating users on the benefits of the system. A good working knowledge of e-rostering as a system ‘super user’ would be desirable.
We are seeking someone who can problem solve with a positive mind-set toward continuous improvement.

Attention to detail and a “can do” attitude are essential attributes, as well as effective communication skills, front-line customer service and the ability to prioritise and organise workload with competing priorities.

If you have the skills described and wish to work in a friendly, supportive and dynamic team, we look forward to hearing from you.

Compassionate

This is about putting our patients and service users at the heart of everything we do so that the way we deliver our services empowers them, meets their expectations and caters for their needs.

Aspirational

This is about empowering and being aspirational for ourselves and our patients and service users. It is seeking and supporting continuous improvement, a focus on research, generating ideas and innovations and being adaptable to change. Sharing information, resources and
ideas to deliver excellent outcomes. It is characterised by openness, transparency, and thinking creatively.

Responsive

This is about listening and acting and is characterised by effective relationships, communicating clearly, doing what we say we will when we say we will, asking and taking account of opinions, planning with patients and service users and working across organisational boundaries. It is about working with and being responsive to our commissioners and stakeholders and designing services with them.

Excellent

This is about striving to deliver the best care we can. It is about providing high quality services and wanting the best for our patients. It is also about leading by example and supporting and growing a culture of excellence in our teams. It is characterised by challenging complacency, tackling inappropriate and challenging behaviour and striving
for continuous improvement.

The e-Rostering Team work to many conflicting demands from both within the department and from managers, whilst achieving set deadlines. The team is the first point of contact for enquiries relating to; rostering queries, some of which are pay impacting, best practice guidance and are pivotal in ensuring that staff have access to Healthroster.

Data accuracy in HealthRoster is a priority for the Trust and the team provide education and support for system users, such as masterclass training sessions, detailed guides to enable this.

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