Commercial Account Handler

7 months ago

Gloucester, United Kingdom Gallagher Full time

**Commercial Account Handler - SME INSURANCE** Salary: £25,000 + bonus**

**Gloucester**

Do you enjoy being a part of a motivated and ambitious team? Are you passionate about providing quality customer service? Our commercial Leisure team is composed of tight-knit, supportive, and vibrant like-minded individuals who aim to make a difference in client servicing. If this sounds like a team you want to be apart of, we would love to hear from you

**Things to know section**:
- We are based in Gloucester with easy access from local bus routes.
- Our working hours are Monday to Friday 9-5.
- £25,000 salary + bonus.

**Responsibilities**
- Manage a portfolio of commercial Holiday Let clients, ensuring their insurance needs are met effectively and efficiently.
- Understand and maintain a flexible approach to all tasks, supporting your peers when necessary to meet the business needs.
- Handle policy renewals, ensuring timely and accurate processing.
- Process mid-term adjustments (MTAs) and policy endorsements as required.
- Identify and act upon new business opportunities.
- Respond to client queries promptly and professionally, providing exceptional customer service.
- Collaborate with internal teams to ensure smooth and seamless service delivery.
- Develop and maintain strong relationships with clients, insurers, and other stakeholders.
- Stay updated with industry trends, regulations, and product knowledge.
- Assist in the development and implementation of client retention strategies.
- Provide support to the Account Executives and other team members as needed.

**Skills Experience and Qualifications**
- Previous experience in a similar role, preferably within the insurance industry and Acturis trained would be ideal.
- Strong organisational and time management skills, with the ability to prioritise tasks effectively.
- Excellent communication skills, both written and verbal, with a professional telephone manner.
- Self-motivated and driven, with a strong desire to succeed.
- Ambitious and eager to learn and grow within the organisation.
- Demonstrates a high level of professionalism and ethical conduct.
- Eligible to work in the UK.

**What you’ll get for this role**:

- Benefits include 25 days holiday, pension, and life insurance.
- Free lunches provided for colleagues.
- Training opportunities.
- Progression opportunities.
- An exciting social package Including bowling and games nights, company fun days, festivals, and charity days

**Other Benefits**:

- Three fully paid volunteering days per year.
- **Employee Stock Purchase plan**, offering company shares at a discount.
- **Share incentive plan**, HMRC approved, tax effective, stock purchase plan.
- Personal use tickets to Premiership Rugby Matches.
- Critical illness cover.
- Discounted gym membership, with over 3,000 gyms nationally.
- Season ticket loan.
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
- Emergency back-up family care.
- And many more

**About Us**:
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive, and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values. A culture driven by our people, over 30,000 strong, serving our clients with customised solutions that will protect them and fuel their futures.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age, and those with caring responsibilities.

We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of the team. Where our culture is embracing of difference, where you can be the best and, perhaps most importantly, be yourself.

We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative, and ultimately more profitable business.

Job Reference: GALL00023

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