Repairs Scheduler

2 weeks ago


Leicester, United Kingdom Fawkes and Reece Full time

**Repairs Scheduler**
**Leicester**
**Temporary to Permanent**
**£15.00ph Umbrella PAYE**

**The Client**
My Client is one the UK's leading providers of planned and responsive maintenance services in the Social Housing sector, maintaining more than 500,000 properties Nationwide. Due to managing an increased number of properties, my Client is looking to recruitan additional Repairs Scheduler to join their busy team in Leicester.
**The Role**
Based from their very busy offices in Leicester and reporting to the Senior Planner, you will be required to take incoming calls from tenants, customer services, site supervisors and operatives. Calls will be a range of queries such as; tenants requiring repairappointments, operatives needing more work, jobs that need rearranging or requiring more time. You will be required to log all calls with clear notes on to an in-house computer system and schedule to the relevant Engineers diary depending on their skill setand the region they are based.
**Duties**:
First point of contact for customers, clients and operatives.
Receiving calls from customers/customer services with repairs & maintenance requests and logging them onto an in-house computer system.
Receiving calls from tenants with queries or issues about repairs already in progress
Diagnosing the priority of each repair logged and offering the customer a suitable appointment
Managing/Scheduling the Operatives diaries and re-arranging appointments if necessary.
Closing 'jobs down' when complete
Raising new 'jobs' following Supervisors site visits
Actioning the generic mailbox and respond to queries and/or bookings
Manage diaries to ensure emergencies are covered throughout the day
Shuffling jobs around on diaries, focusing on target dates and assessing the urgency of some repairs
**Skills**:
Must be a team player but must also be able to work on own initiative
Must be able to prioritise a very busy workload
Must have excellent communication skills and telephone manner
Must be able to handle a high volume of calls
Must be able to diagnose a repair/priority
Must be familiar with 'SOR' codes (Schedule of Rates)
Must be computer literate
Must have previous Planning / Scheduling experience within the Social Housing sector
Must be able to handle challenging or sensitive situations i.e. calls from concerned tenants
**Benefits**
£15.00ph Umbrella PAYE
Comprehensive pension and medical package.
Plus, you will have the opportunity of working with one of the UK's leading Social Housing Contractors.


  • Scheduler

    2 weeks ago


    Leicester, United Kingdom PSR Solutions Full time

    **My client a Social Housing contractor is looking for a Repairs & Maintenance Planner / Scheduler on a Temp-Perm Basis within the Leicestershire area** Currently working with a leading, UK contractor to find experienced, and proactive Repairs Planners/ Schedulers to join their team, working on repairs and maintenance within social housing. This is a full...


  • Leicester, United Kingdom Simplify Recruitment Full time

    **SRG Recruitment** are working with a business based at **Meridian Business Park** in **Leicester** who are looking to add an additional head to the **Scheduling department.** Due to new contract wins the business are looking at continuous growth during 2023. This is a fantastic opportunity to be working with a experienced and friendly team who will...

  • Repairs Planner

    4 weeks ago


    Leicester, United Kingdom Randstad Construction and Property Full time €27,250

    Looking to recruit a Repairs Planner to join a leading Property Maintenance company based in South Derbyshire Responsibilities: Liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments for operatives Ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no...

  • Dlo Scheduler

    2 weeks ago


    Leicester, United Kingdom PA Housing Full time

    **A little bit about what we are looking for...** To ensure the day to day scheduling, admin and void processes are undertaken effectively. Undertake administration tasks such as trackers & invoice processing. Communicate effectively within the immediate team and the larger organisation. Demonstrate excellent customer service skills. This role can offer...

  • Surveyor (Repairs)

    4 weeks ago


    Leicester, United Kingdom PA Housing Full time

    **Job reference**: 000728 **Salary**: £35,360 per annum, increasing to £37,360 upon successful completion of your probation **Closing date**: 08/08/2023 **Location**: Bede Island - Leicester **Employment type**: Permanent **Hours Per Week**: 35 **Additional role requirements**: - Basic DBS check required - Full UK driving licence with daily access...

  • Smart Repairer

    1 week ago


    Leicester, United Kingdom Sturgess Motor Group Full time

    **Smart Repairer** We are looking to recruit a Smart Repairer to carry out SMART repairs at our Coventry Road site. We are looking for motivated, dedicated and highly organised individuals, who can demonstrate excellent customer service skills as well as technical expertise. The successful applicant will need to be qualified with an industry recognised...

  • Roofer

    2 weeks ago


    Leicester, United Kingdom Leicester roof repairs ltd Full time

    Job Title: Roofer **Duties**: - Inspect roofs for damage and determine the best course of action for repairs or replacements - Install, repair, or replace various types of roofing materials, such as shingles, tiles, or metal sheets - Remove old roofing materials and properly dispose of them - Ensure that all work is completed in accordance with safety...

  • Roofer

    2 weeks ago


    Leicester, United Kingdom Leicester roof repairs ltd Full time

    Job Title: Roofer **Duties**: - Inspect roofs for damage and determine the best course of action for repairs or replacements - Install, repair, or replace various types of roofing materials, such as shingles, tiles, or metal sheets - Remove old roofing materials and properly dispose of them - Ensure that all work is completed in accordance with safety...

  • Repairs Administrator

    2 weeks ago


    Leicester, United Kingdom PA Housing Full time

    **A little bit about what we are looking for...** Join us as a Repairs Administrator, where you'll play a vital role in providing administrative support to both internal and external customers as an integral part of our dynamic Repairs Team. Your responsibilities will include efficiently managing inquiries related to maintenance from our valued customers....

  • Roofer/labrouer

    2 months ago


    Leicester, United Kingdom Leicester roof repairs ltd Full time

    Leicester roof repairs are looking for a skilled roofers and a experienced labrouers. Good Rates of pay £100-£200 per day depending on experience monday-friday and saturday work is available must be reliable, trust worthy, works well in a team or on there own, hard working and use there own initiative wages paid weekly, will need a UTR number as money...


  • Leicester, United Kingdom PA Housing Full time

    **We are improving our service to deliver better outcomes for our residents and creating several fantastic new roles to help us achieve that. If you care about making a difference and want to support our local communities, you are in the right place.** **A little bit about what we are looking for...** As a Repairs Administrator, you will provide admin...


  • Leicester, United Kingdom pa housing Full time

    **A little bit about what we are looking for...** To ensure the day to day scheduling, admin and void processes are undertaken effectively. Undertake administration tasks such as trackers & invoice processing. Communicate effectively within the immediate team and the larger organisation. Demonstrate excellent customer service skills. This role can offer...

  • Repairs Manager

    4 weeks ago


    Leicester, United Kingdom Anderselite Full time €50,000

    Property Repairs Manager Salary – Up to £50,000 per annum plus other benefits Location – The Midlands Region Our client is a fast-growing entrepreneurial company on a mission to help solve the affordable housing crisis in England. They have delivered around 12,000 new high-quality homes across affordable rent, shared ownership, and social rent tenures...

  • Repairs Manager

    3 weeks ago


    Leicester, United Kingdom Anderselite Full time €50,000

    Property Repairs Manager Salary – Up to £50,000 per annum plus other benefits Location – The Midlands Region Our client is a fast-growing entrepreneurial company on a mission to help solve the affordable housing crisis in England. They have delivered around 12,000 new high-quality homes across affordable rent, shared ownership, and social rent tenures...

  • Repairs Manager

    3 weeks ago


    Leicester, United Kingdom Anderselite Full time €50,000

    Property Repairs Manager Salary – Up to £50,000 per annum plus other benefits Location – The Midlands Region Our client is a fast-growing entrepreneurial company on a mission to help solve the affordable housing crisis in England. They have delivered around 12,000 new high-quality homes across affordable rent, shared ownership, and social rent tenures...

  • Repairs Manager

    4 weeks ago


    Leicester, United Kingdom Anderselite Full time €50,000

    Property Repairs Manager Salary – Up to £50,000 per annum plus other benefits Location – The Midlands Region Our client is a fast-growing entrepreneurial company on a mission to help solve the affordable housing crisis in England. They have delivered around 12,000 new high-quality homes across affordable rent, shared ownership, and social rent tenures...

  • Repairs Manager

    4 weeks ago


    Leicester, United Kingdom Anderselite Full time

    Property Repairs ManagerSalary – Up to £50,000 per annum plus other benefitsLocation – The Midlands RegionOur client is a fast-growing entrepreneurial company on a mission to help solve the affordable housing crisis in England. They have delivered around 12,000 new high-quality homes across affordable rent, shared ownership, and social rent tenures for...

  • Dlo Administrator

    3 weeks ago


    Leicester, United Kingdom PA Housing Full time

    **A little bit about what we are looking for...** To ensure the day to day scheduling, admin and void processes are undertaken effectively. Undertake administration tasks such as trackers & invoice processing. Communicate effectively within the immediate team and the larger organisation. Demonstrate excellent customer service skills. This role can offer...

  • Repairs Advisor

    2 weeks ago


    Leicester, United Kingdom PA Housing Full time

    We are improving our service to deliver better outcomes for our residents and creating several fantastic new roles to help us achieve that. If you care about making a difference and want to support our local communities, you are in the right place. **A little bit about what we are looking for...** We are improving our service to deliver better outcomes for...

  • Repairs Manager

    4 weeks ago


    Leicester Square, United Kingdom Anderselite Full time

    Property Repairs Manager Salary – Up to £50,000 per annum plus other benefits Location – The Midlands Region Our client is a fast-growing entrepreneurial company on a mission to help solve the affordable housing crisis in England. They have delivered around 12,000 new high-quality homes across affordable rent, shared ownership, and social rent...