Hospital2home Team Trainer

2 months ago

Sittingbourne, United Kingdom Abbott Laboratories Full time

**About Abbott**

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

**The Opportunity**

This position works out of our Sittingbourne location in the Nutrition Division. We have an exciting opportunity for Team Trainer to join us.

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands - including Similac®, PediaSure®, Pedialyte®, Ensure®, Glucerna® and ZonePerfect® - to help get the nutrients they need to live their healthiest life.

The Hospital2Home (H2H) Team Trainer will have responsibility for providing training to all new and existing team members. They will ensure that all team once signed off training and existing team are delivering are operating to the highest service levels and standards.

**What You’ll Do**
- To manage the administrative recruitment and onboarding process for all new joiners
- Deliver first day induction program.
- Work to the H2H training program for all new recruits by delivering the full training within agreed timelines.
- Present and deliver refresher training by holding regular workshops to all existing team.
- Identify team training gaps and deliver training required.
- Audit and monitor soft skills e.g., Telephone management of incoming and outgoing calls in line with the call monitoring process.
- Monitor compliance wire to ensure all team have completed tasks and compliant within agreed timelines.
- Deliver H2H presentations to visitors.
- Attend and present at contract/new contract meetings in order to build and maintain relationships, add value and ensure consistency.
- Assist in Coordinator duties as and when required, such as order placement, amendment processing, prescription management and dealing with patient and HCP queries.
- To act as an ambassador & champion for the Hospital 2 Home service
- Liaise with H2H Management and Leadership team to ensure the H2H service is aligned to contractual requirements and help deliver an optimal service.
- Identify potential opportunities utilising feedback and process knowledge. Clarify and confirm policy and procedure, as and when required.
- On-call Rota as required (paid as overtime)
- To undertake any other duties that come within the remit of this post, or as directed by the Hospital2Home Operations Manager

**Required Qualifications**
- Strong organisational skills
- Demonstrate positivity and motivation to team when implementing change to team or task.
- Competent use of MS Office (Word, Excel, Outlook and PowerPoint) and CRM system
- Ability to prioritise workload to balance tasks and responsibilities.
- Flexible attitude
- Ability to share and distribute work tasks, using initiative and meeting set KPIs.
- Strong interpersonal skills - with previous experience in dealing with different types of customers, both internal and external
- Ability to produce high quality work with particular attention to detail.
- Ability to work in a very busy and varied environment - thinking ahead and prioritising.

**WHAT WE OFFER**

As you’d expect from a global healthcare company, we offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

  • Customer Service Coordinator

    1 month ago

    Sittingbourne, United Kingdom Abbott Laboratories Full time

    Hospital2Home Customer Service Coordinator **About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. **Working at Abbott** At Abbott, you can do work that matters, grow, and learn, care for yourself...

  • Area Trainer

    2 days ago

    Sittingbourne, United Kingdom International Procurement & Logistics Ltd Full time

    **About The Role**: An exciting opportunity has arisen for an **Area Trainer** to join our team. This is an excellent opportunity for someone who is looking to take the next step in their career and join a global business with a £2 billion + turnover. Working within the Operations team, you will be responsible for creating, maintaining and effectively...

  • Site Trainer

    1 month ago

    Sittingbourne, United Kingdom DS Smith Full time

    DS Smith are recruiting for a Site Trainer to join our Training & Development department on a one year fixed term contract. You will have a solid understanding of relevant statutory and regulatory legislation. You will also be aware of the sites environmental management system (EMS), including environmental procedures and work instructions (traffic light...

  • Personal Trainer/Fitness Coach

    2 weeks ago

    Sittingbourne, United Kingdom PureGym Full time

    Personal Trainer/Fitness Coach - Sittingbourne Sittingbourne, UK Req #12467 16 May 2024 Join the UK’s number one fitness brand and favourite gym. PureGym is the number 1 gym operator in the UK and growing at an unrivalled scale, providing more opportunities to join our fitness team as a Level 3 qualified Personal Trainer/Fitness Coach nationwide....

  • Personal Trainer/Fitness Coach

    3 days ago

    Sittingbourne, United Kingdom PureGym Full time

    Personal Trainer/Fitness Coach - Sittingbourne Sittingbourne, UK Req #12467 16 May 2024 Join the UK’s number one fitness brand and favourite gym. PureGym is the number 1 gym operator in the UK and growing at an unrivalled scale, providing more opportunities to join our fitness team as a Level 3 qualified Personal Trainer/Fitness Coach nationwide....

  • Production Trainer

    1 week ago

    Sittingbourne, United Kingdom Tailor Made Resources Ltd Full time

    A market leader in their sector, our Client is an established and highly successful Fresh Produce service provider, working with an exciting portfolio of products that are destined for the UK retailers. We are currently seeking a **Production Trainer** to become an integral part of the training team with a focus on on-the-job support and people...

  • Production Trainer

    1 month ago

    Sittingbourne, United Kingdom Integrated Service Solutions Ltd Full time

    **Posted**:08/03/2024 09:55**Salary**:DOE**Location**:Multi-site based at Sittingbourne**Level**:Employee**Deadline**:08/06/2024 23:59**Hours**:40.00**Benefits**:Holiday, EAP, Pension**Job Type**:PermanentJob Title**:Production Trainer** Reports To**:Training Manager** Location**:Sittingbourne Multisite** **_________________________________** **Role...

  • Personal Trainer

    3 days ago

    Sittingbourne, United Kingdom Serco Full time

    Here at Serco Leisure our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit...

  • HGV Driving Instructor

    3 weeks ago

    Sittingbourne, United Kingdom Venrec Full time

    Venrec are pleased to be recruiting on behalf of our client for a LGV Driving Instructor/Trainer to join their expanding team. Our client is located in Sittingbourne, Kent  and they are now looking to recruit trainers who will help train the next generation of truck drivers.This is a fantastic opportunity to join a forward thinking and expanding team with...

  • HGV Driving Instructor

    3 days ago

    Sittingbourne, United Kingdom Venrec Full time

    Venrec are pleased to be recruiting on behalf of our client for a LGV Driving Instructor/Trainer to join their expanding team. Our client is located in Sittingbourne, Kent  and they are now looking to recruit trainers who will help train the next generation of truck drivers.This is a fantastic opportunity to join a forward thinking and expanding team with...

  • HGV Driving Instructor

    3 weeks ago

    Sittingbourne, United Kingdom Venrec Full time

    Venrec are pleased to be recruiting on behalf of our client for a LGV Driving Instructor/Trainer to join their expanding team. Our client is located in Sittingbourne, Kent  and they are now looking to recruit trainers who will help train the next generation of truck drivers.This is a fantastic opportunity to join a forward thinking and expanding team with...

  • HGV Driving Instructor

    3 days ago

    Sittingbourne, United Kingdom Venrec Full time

    Venrec are pleased to be recruiting on behalf of our client for a LGV Driving Instructor/Trainer to join their expanding team. Our client is located in Sittingbourne, Kent  and they are now looking to recruit trainers who will help train the next generation of truck drivers.This is a fantastic opportunity to join a forward thinking and expanding team with...

  • Dog School Head Coach

    1 month ago

    Sittingbourne, United Kingdom Dogs Trust Full time

    Salary £27,925 per year + benefits Location Dog School Kent, Sittingbourne Job Type Permanent Hours per Week 40 Closing Date Sunday 29 January 2023 **Are you an experienced Dog Trainer looking for a unique opportunity to lead a small team? Do you want to make a difference to dog owners in your community and improve dog welfare?** We are looking...

  • HGV Driving Instructor

    3 weeks ago

    Sittingbourne, United Kingdom Venrec Group Limited Full time

    Venrec are pleased to be recruiting on behalf of our client for a LGV Driving Instructor/Trainer to join their expanding team. Our client is located in Sittingbourne, Kent  and they are now looking to recruit trainers who will help train the next generation of truck drivers. This is a fantastic opportunity to join a forward thinking and expanding team...

  • HGV Driving Instructor

    1 day ago

    Sittingbourne, United Kingdom Venrec Group Limited Full time

    Venrec are pleased to be recruiting on behalf of our client for a LGV Driving Instructor/Trainer to join their expanding team. Our client is located in Sittingbourne, Kent  and they are now looking to recruit trainers who will help train the next generation of truck drivers. This is a fantastic opportunity to join a forward thinking and expanding team...

  • Administration Assistant

    20 hours ago

    Sittingbourne, United Kingdom Logic4Training Full time

    **Vacancy**:Administration Assistant (Part Time / Job Share) **Location**:Sittingbourne **Part Time**:7:45am - 3:45pm (2 days Thurs & Fri and Mon to Wed ad-hoc cover when required for Holiday or Invigilation) **Salary**:£11.44 per hour (£8,923.00 per annum) **Reports to**:Centre Manager **Requirements**: - Experienced administrator capable of...

  • H2h Customer Service Coordinator

    3 hours ago

    Sittingbourne, United Kingdom Digby Morgan Full time

    summary - _ sittingbourne, south east_ - _ £12.50 per hour, discounts, gym discounts, health advice_ - _ temporary_- specialism - customer services- sub specialism - customer service- reference number - DW991 - job details H2H Customer Service Coordinator (Sittingbourne) Location: Sittingbourne - ME10 3SU (Hybrid = 4 days in the office/1 day from...

  • Administrator

    1 month ago

    Sittingbourne, United Kingdom PeoplePlus Full time

    Would you like to play a key Administrator role in our delivery team, providing support to your local community and enabling those in long-term unemployed back into work? Whether you’re an experienced Administrator or have transferable and demonstrable organisational and customer service skills we want to hear from you! As a leading provider of UK wide...

  • IT Apprentice

    3 weeks ago

    Sittingbourne, United Kingdom Tribeca Full time

    Build your IT career at the fastest growing IT company in Kent As an IT Apprentice you will be joining our First Line team, who are responsible for answering calls and emails from our clients You’ll sit with experienced members of the team who will give you tasks to do and teach you about our clients systems, and how to resolve their IT problems. ...

  • IT Apprentice

    2 days ago

    Sittingbourne, United Kingdom Tribeca Full time

    Build your IT career at the fastest growing IT company in Kent As an IT Apprentice you will be joining our First Line team, who are responsible for answering calls and emails from our clients You’ll sit with experienced members of the team who will give you tasks to do and teach you about our clients systems, and how to resolve their IT problems. ...