Product Support Specialist

2 weeks ago


Nottingham, United Kingdom SF Group Full time

With a rich pedigree of using IoT, connected technology to improve commercial connectivity in the workplace this Product Support Specialist will act as the first point of contact for clients becoming a product expert that can assist with technical support, installation and utilisation queries.

This organisation will provide extensive on and off-site training, certifications and progression opportunities built around one on one mentorship from the department lead.

This Product Support Specialist based near Nottingham should have most of the following key skills:

- A background in system and hardware pre and post product support
- An understanding of IoT technologies would be a real plus (connected homes, IoT connected solutions)
- Excellent customer service skills
- Understanding of RF protocols (EnOcean, ZigBee etc)
- experience delivering post delivery technical support

The benefits for this Product Support Specialist based near Nottingham will receive
- £30,000 - £40,000 starting salary
- Regular pay reviews
- One on one training
- A clear progression plan
- Personal development time allocation
- Fully funded certification opportunities
- Flexible working hours
- Private Pension Scheme
- Generous holiday allowance
- A high performance, autonomous working environment

Product Support Specialist

Nottingham

£30,000 - £40,000

System, hardware, support, IoT, RF protocols, EnOcean, smart buildings, connected homes



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