Front of House Host

3 months ago


Lancaster, United Kingdom Lancaster Brewery Full time

An exciting opportunity to join the team at Lancaster Brewery’s Tap & Still bar.

This is a hands on role playing a key part in daily running of the bar, hosting weddings and private events plus brewery and distillery tours, outside bars, quiz nights, and large scale weekends such as Lancaster Christmas Market and the Lancaster Food & Drink Festival.

Working in the trenches to set a great example to staff, all while coaching, training and developing every member of the bar team to deliver excellent service. Some admin work including rotas, sock take and weekly cash reconciliation is required. Drivers licence preferred.

Preferred experience:

- Engaging and approachable demeanour when delivering tours to groups of 2-30 people
- Strong communication and interpersonal skills to effectively interact with guests and team members
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail to ensure weddings and events are delivered to spec
- Previous experience in a hospitality and events preferred
- Excellent customer service skills with the ability to handle difficult situations calmly and professionally
- Tap Host role with opportunity to train as Event Coordinator
- 40 hours per week with shifts across four-days
- Alternate weekends
- 28-days holiday pro rata per year
- Staff discount across all company sites

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Lancaster: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 2 years (required)

Work Location: In person


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