Call Centre Assistant
2 weeks ago
**Admin/Call Centre Assistant**
**Store: Specsavers Telford**
**Hours: Full Time - 37.5 hours (Weekend working essential)**
**Benefits: Bonus, Specsavers Perks, Shopping Centre Discounts, in store Staff & Family discounts**
**_ Previous Admin or Call Centre experience required_**
At Specsavers, our Receptionists / Call Centre / Customer Service Advisors are essential in shaping the beginning of our Customer’s journey.
We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.
Joining our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments
- Dispensing over the phone
- Triaging patients with eye & health concerns
Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.
If you are interested please click **Apply** as this vacancy will close once we have filled all available places.
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