Senior Implementation Consultant
3 weeks ago
My client, based in**London**, is seeking a **Senior Implementation Consultant** salary is **60K-65K DOE**.
Permanent role - **Hybrid, 2 days in the office.**
The role consists of implementation of bespoke/mainstream software projects, answer to client needs, over the company.
This requires business analysis and customer liaison skills together with technical ability and understanding of field service processes.
Responsibilities include:
- Liaise with clients to analyse business processes, clarify requirements and determine the scope of required solution. o Analyse data to identify problem areas and propose/ design processes to change and overcome them.
- Present overall solution designs and workshops to a technical and non-technical audience.
- Deliver all consultancy work in a timely manner, to scope and within budget, while keeping internal and external parties updated with progress.
- Meet and exceed customer expectations with your business knowledge, skills and professionalism.
Provide support and technical guidance during the pre-sales phases that could include:
- Technical and product knowledge.
- Organisation and presentation skills.
- Employee and customer engagement.
EXPERIENCE, EXPERTISE AND PERSONAL ATTRIBUTES REQUIRED
- Proven business analysis skills with minimum 3 years' experience, ideally to include technical project management.
- Strong problem-solving ability, analytical skills and effective time management are required.
- Excellent written and verbal communication, able to articulate concisely with enthusiasm and clarity.
- Quickly establishes credibility, trust and rapport with customers and colleagues at all levels. With experience preferably in finance.
- Takes personal responsibility, with a flexible "can do, will do, whatever it takes" attitude.
- Experience with**iManage** highly desirable.
DESIREABLES
- Experience in smaller organisations.
- Leadership, mentoring or team-training/coaching.
- IDOL/Micro Focus
- Azure
- 365
- T-SQL
- PowerShell Scripting
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