Relationship Manager

3 weeks ago

City of London, United Kingdom MARKET TALENT Full time

We are working with a Trade Finance specialist banking organisation who hold a formidable portfolio of Financial Institutions in the MENA region. You will be joining the front office Trade and FI team as a Junior Relationship Manager to manage the bank'sclients and the expand/retain existing relationships.

As a Junior RM you will be responsible for developing and executing relationship plans for existing clients; this includes effectively collaborating with clients, client support and product teams as well. Speaking **Arabic and French** are mandatory languages required for this role.

**Business development and relationship management**
- Understands stakeholders key relationship to insure to cover them up during their absence (business trips, holidays.).
- Maintains and grows a profitable book of business through disciplined and proactive business development and relationship management.
- Develops an in-depth knowledge of the bank's products and services. Analyses the needs of clients in order to effectively recommend appropriate products or services.
- Payments queries from our clients (receipt of funds, executed payments, bank statements, audit trail).
- Liaising directly with our counterparts for any technical issue particularly in Sudan, Mauritania, and Tunisia.
- Collation of KYC documentation for existing and new clients, liaising both externally and internally to meet all requirements.
- Managing LC financing maturities - Ensuring timely reminder and chasing for payments.
- Managing payment of associated LC interest and charges.
- Translation of documents if required.
- Ensures that all transactions are recorded in the system completely as well as syndication if it is involved.
- Takes ownership for client relationship with the bank under supervision of the existing RMs.
- Prioritises relationships effectively ,and has an appropriate relationship management plan for each customer.
- Takes a consultative approach to understanding our client’s objectives, effectively identifies their financial needs, implements appropriate financial solutions, and undertakes ongoing review and assessment to ensure plan execution.
- Effectively collaborates with client service team, product team and senior management to ensure an excellent client experience.
- Anticipates client needs.
- Maintains a working knowledge of bank operating policies and procedures which impact commercial relationships.
- Understands and applies fist line of defence.
- This role profile acts as a guide to the role only and additional work outcomes may be required to be performed by the incumbent

**Portfolio management**
- Accountable for overall portfolio management, compliance and risk.
- Monitors direct and operating exposures of portfolio to ensure actual performance is consistent with approved limits —and consistent with the understanding.
- Initiates timely changes to risk ratings to reflect changes in conditions that impact our customers and the bank's risk exposure, including regulatory compliance.
- Completes accurate and timely credit actions, including periodic reviews, renewals and modifications.
- Works in close partnership with credit administration.

**Requirement**
- Experience managing FIs relationships, and developing, structuring trade finance deals.
- Must be a self-starter, and have the ability to take ownership of high profile relationships while effectively communicating with senior management with supervision of the RMs
- Prepares, presents for approval; thorough, timely, and accurately analysed credit proposals.
- **Arabic and/or French** and English languages are crucial in order to communicate to our clients and stakeholders.

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