Medical Administrator

6 months ago


York, United Kingdom York Medical Group Full time

1. Process patient referrals accurately, ensuring all required fields/data have been entered to ensure referral acceptance. 2. Liaise with GPs with any queries or missing data to ensure referrals are dealt within the set timeframe.

3. Undertake typing duties using electronic digital system as required 4. Maintenance of a Practice directory for services available to patients, to include Consultants, Chiropodists and other services available outside the practice 5. Training of new secretarial staff members inline with departmental/practice policies and procedures, ensuring ongoing reviews 6.

Electronic system maintenance including review of outstanding referrals and rejections 7. Receive and initiate telephone calls and deal with appropriate queries 8. General admin duties covering various departments 9. Answering incoming telephone calls, ensuring calls are documented and redirected accordingly.

10. Provide advice to less experience colleagues and maintain knowledge on referral processes and procedures, relaying to other Practice staff where necessary. 11. Provide medical information to patients using practice guidelines 12.

Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes) in an accurate and secure manner. 13. Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.

14. Keep up to date with current training via practice Index



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