Key Account Manager

3 days ago


London Heathrow Airport, United Kingdom Kevin Theobald Recruitment Agency Full time

The role we have from our client is a mixture of office base and working from home. The first few months however you will be required to be in the office 5 days per week working alongside the Country Manager and Senior Accounts Manager.

Hours are Monday
- Friday 9am-530pm with flexibility as some out of hours will be required

Must have a drivers license as visiting clients will be required - this can be claimed back via expenses

Salary is £40k plus commission

28 days basic annual leave, inc 8 bank holidays - 2 days annual leave bonus each year for non-sickness and 1 additional day after 1 year. 2 after 4, 3 after 7.

Main Duties:
Manage & develop a varied selection of Key Clients and House Accounts

Develop solid working relationships with Key Clients

Proactively contacting clients to maintain a consistent high level of service delivery, whilst identifying further new business opportunities

Advising the line manager and other relevant parties within the business of changes and trends and deliver suggestions on how this information can be capitalized upon

Drive the company’s presence, to ensure excellent awareness and connection

Demonstrate a strong knowledge, the company’s product portfolio and all associated features and benefits, and tailor those benefits to the needs of the customer

Track performance of customer accounts, opportunities and scope in order to build and maintain customer relationships

Ensure full internal and external communication is adhered to in all instances

Drive the business, implement and nurture profitability, in line with key metrics and Brand guidelines

Plan, control and execute activities to ensure continuous growth and development of all allocated accounts

Achieve the desired growth and profit margins.

Customer Service general duties

Key Skills:
Excellent Negotiation Skills

The ability and willingness to generate ideas and take actions to solve problems

Willingness and ability to take on new tasks and adapt to business and team requirements.

The postholder will need to demonstrate that they can develop and maintain strategic business relationships

Strong Business Analysis skills

Highly effective planning for customer coverage and visits

Strong communication and presentation skills

Full UK Valid Driving License



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