Resident Liaison Officer

3 months ago


Leicestershire, United Kingdom Eden Brown Full time

Local Authority in the search for a** Resident Liaison Officer. **This is a **Contract** role based in **Leicestershire, **initially for a period of 4 months.

Here are the details of the position:
Job title: Resident Liaison Officer

Location: Leicestershire

Type: Contract
- Start Date: ASAP
- Working Hours: 36.25 hours per week
- Work Arrangement: Flexible (Remote/ Office-based)
- Contract Duration: 4 Months

Key Skills:

- To be responsible for resolving problems of access or other social issues.
- To investigate and resolve complaints, councillor and MP enquires across the service and to provide resolution where possible within required internal timescales.
- To advise, counsel and support residents to resolve their difficulties by frequent contact with them and assisting them in liaison with other agencies where appropriate.
- To work closely with the appointed contractors' Resident Liaison Officers to ensure that we constantly improve the resident experience and therefore drive up resident satisfaction.
- To develop a resident database for use by council staff and Contractor Partners for assistance in delivering all work programmes.
- To assist the Asset Management Team in all aspects of resident engagement for responsive repairs and maintenance and all planned maintenance activity and to encourage and develop resident participation in all aspects of programme design and delivery.

**Duties**:

- To participate in the council's appraisal scheme and to undertake any necessary training and development as identified for the job role.
- To promote the councils Equality and Diversity Policy to ensure service provision and employment practices are non-discriminatory.
- To undertake any other reasonable tasks appropriate to the grading of the post and as required by the Team Manager.
- To assist in the event of a civil emergency in any way as instructed.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.



  • Leicestershire, United Kingdom Eden Brown Full time

    Local Authority in the search for a** Resident Liaison Officer. **This is a **Contract** role based in **Leicestershire, **initially for a period of 4 months. Here are the details of the position: *** **Job title**:Resident Liaison Officer **Location**:Leicestershire **Type**: Contract *** - Start Date**: ASAP**: - Working Hours**:25 hours per...

  • Family Liaison Officer

    3 months ago


    Leicestershire, United Kingdom Dovetree School Full time

    **Those Huge Small Victories** For children with complex, challenging needs, the level of care and education must go above and beyond. That’s what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence and market leading OFSTED ratings. There’s a...

  • Administration Officer

    3 months ago


    Leicestershire, United Kingdom GCS Recruitment Specialists Ltd Full time

    Here are the details of the position: Job title: Administration Officer Location: Leicestershire Type: Contract - Rates: £ 13-15 per hour - Start Date: ASAP - Working Hours: 36 hours per week - Work Arrangement: Hybrid (Remote/ Office-based) - Contract Duration: 6 Months **Duties**: - You will provide and be responsible for administrative support to the...

  • Premises Officer

    1 week ago


    Leicestershire, United Kingdom Leicestershire County Council Full time

    About the RoleWe are seeking a highly skilled and experienced Premises Officer to join our team at Leicestershire County Council. As a key member of our facilities management team, you will be responsible for ensuring the smooth operation of our premises, including County Hall.Key ResponsibilitiesLocking and unlocking of County Hall siteUndertaking minor...


  • Leicestershire, United Kingdom Reed Full time

    About the RoleWe are seeking a dedicated and flexible Premises Officer to join our team, providing essential maintenance, security, and cleanliness services across various sites. The role requires a high level of flexibility, including the availability to work weekends when necessary.Key ResponsibilitiesGeneral Maintenance: Conduct general maintenance work...

  • Front Office Manager

    3 weeks ago


    Walcote, Leicestershire, United Kingdom Pertemps Network Catering Full time £30,000

    Are you a skilled Front Office Manager seeking a new and rewarding challenge? Pertemps Network Catering is in search of a dedicated and experienced individual to oversee the reception team at a prestigious independent hotel, renowned for its stunning surroundings and commitment to excellence. Your leadership will be crucial in fostering a welcoming...


  • Leicestershire, United Kingdom Strata Construction Consulting UK Ltd Full time

    We have an exciting role with a multi-disciplinary consultancy operating nationally. Our client serves both private and public sector clients in sectors including residential, commercial, industrial, retail, leisure, education, and healthcare. If you are looking for an exciting opportunity to expand your capabilities and develop your skills, knowledge, and...


  • Leicestershire, United Kingdom Leicestershire County Council Full time

    About the RoleWe are seeking a highly skilled and motivated Senior Sustainable Travel Officer to join our team at Leicestershire County Council. As a key member of our team, you will play a crucial role in driving forward our sustainable travel agenda, which aims to make Leicestershire a county where walking and cycling are safe, accessible, and obvious...


  • Leicestershire, United Kingdom Leicestershire County Council Full time

    About the RoleWe are seeking a highly skilled and motivated Senior Sustainable Travel Officer to join our team at Leicestershire County Council. As a key member of our team, you will play a crucial role in driving forward our sustainable travel agenda, which aims to make Leicestershire a county where walking and cycling are safe, accessible, and obvious...


  • Leicestershire, United Kingdom HAYS Full time

    Temporary job - Social Housing Building Compliance A large housing association has a need for an Experienced Building Surveyor with excellent IT skills (using teams) to work on a temp contract for a 6-month period. Working in the building compliance team, you will be working as a Building Compliance Surveyor.The RoleProviding Technical expertise as a...

  • Experis Academy

    2 months ago


    Leicestershire, United Kingdom Undisclosed Company Full time

    Remote Working:No Clearance Requirement: Minimum 5 years UK residency Start Date:01/08/2024 Day-to-Day Activities:Day to day activities are to be triaging live service incidents, monitoring environment health, looking for improvements to the system and processes, keeping documentation up to date Project Name:Home Office - HOB Matcher Tech Stack:Products...


  • Leicestershire, United Kingdom u&i Search Full time

    Our client is a distinguished family-owned enterprise with a legacy spanning over 75 years. They specialize in the design and manufacturing of fashion accessories, including bags, belts, wallets, and giftware, catering to a diverse range of private label clients and their own branded division. This organization is renowned for its commitment to employee...


  • Leicestershire, United Kingdom u&i Search Full time

    Our client is a remarkable family-owned enterprise with a rich history spanning over 75 years. They specialize in the design and manufacturing of fashion accessories, including bags, belts, wallets, and giftware, catering to the high street with a diverse portfolio of private label clients alongside their own branded division. This organization is an...


  • Leicestershire, United Kingdom Lawes Consulting Group Full time

    Job Title: Commercial Account HandlerJob Summary:We are seeking a skilled Commercial Account Handler to join our client's dynamic team at Lawes Consulting Group. As a Commercial Account Handler, you will be responsible for managing and servicing a portfolio of commercial clients, providing them with exceptional support and guidance.Key...


  • Charnwood, Leicestershire, United Kingdom Aldwych Consulting Full time

    One of my consultancy clients is looking for a Document Controller/ Technical Assistant to join their growing team to support their operations in their offices in Leicestershire. They are privately-owned, multi disciplinary consultancy that provides engineering and environmental services to their clients in the public and private sectors. They work across...


  • Leicestershire, United Kingdom Leicestershire Police Full time

    Play your part within one of the largest collaborative policing units in the country as we tackle serious and organised crime. East Midlands Special Operations Unit is seeking to appoint a Non-Accredited Financial Investigator. You will find your days intriguing as you work within the terms of relevant legislation in relation to the identification and...


  • Leicestershire, United Kingdom Leicestershire Police Full time

    Play your part within one of the largest collaborative policing units in the country as we tackle serious and organised crime. East Midlands Special Operations Unit is seeking to appoint a Non-Accredited Financial Investigator. You will find your days intriguing as you work within the terms of relevant legislation in relation to the identification and...


  • Leicestershire, United Kingdom Reed Full time

    About the RoleWe are seeking a dedicated and flexible Premises Officer to join our team, providing essential maintenance, security, and cleanliness services across various sites. The role requires a high level of flexibility, including the availability to work weekends when necessary.Key ResponsibilitiesGeneral Maintenance: Conduct general maintenance work...


  • Leicestershire, United Kingdom u&i Search Full time

    Our client is a remarkable family-owned enterprise with a legacy spanning over 75 years. They specialize in the design and production of fashion accessories, including bags, belts, wallets, and giftware, catering to the high street with a diverse portfolio of private label clients and their own branded division. This organization is known for its commitment...


  • Leicestershire, United Kingdom Hunter Dunning Limited Full time

    Lead Architectural Technician Position Join a prominent global architecture and engineering firm focusing on defence-related projects, offering a competitive salary of up to £50,000 along with a bonus and the flexibility of full remote work. The ideal candidate will be required to successfully undergo security clearance and should possess experience in...