Resident Liaison Officer

6 months ago


Leicestershire, United Kingdom Eden Brown Full time

Local Authority in the search for a** Resident Liaison Officer. **This is a **Contract** role based in **Leicestershire, **initially for a period of 4 months.

Here are the details of the position:
Job title: Resident Liaison Officer

Location: Leicestershire

Type: Contract
- Start Date: ASAP
- Working Hours: 36.25 hours per week
- Work Arrangement: Flexible (Remote/ Office-based)
- Contract Duration: 4 Months

Key Skills:

- To be responsible for resolving problems of access or other social issues.
- To investigate and resolve complaints, councillor and MP enquires across the service and to provide resolution where possible within required internal timescales.
- To advise, counsel and support residents to resolve their difficulties by frequent contact with them and assisting them in liaison with other agencies where appropriate.
- To work closely with the appointed contractors' Resident Liaison Officers to ensure that we constantly improve the resident experience and therefore drive up resident satisfaction.
- To develop a resident database for use by council staff and Contractor Partners for assistance in delivering all work programmes.
- To assist the Asset Management Team in all aspects of resident engagement for responsive repairs and maintenance and all planned maintenance activity and to encourage and develop resident participation in all aspects of programme design and delivery.

**Duties**:

- To participate in the council's appraisal scheme and to undertake any necessary training and development as identified for the job role.
- To promote the councils Equality and Diversity Policy to ensure service provision and employment practices are non-discriminatory.
- To undertake any other reasonable tasks appropriate to the grading of the post and as required by the Team Manager.
- To assist in the event of a civil emergency in any way as instructed.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.



  • Leicestershire, United Kingdom Vita Health Group Full time

    A new opportunity has arisen for those interested in working in Partnership Liaison roles. We are looking for maternity cover in our Leicester, Leicestershire and Rutland Service area.


  • Leicestershire, United Kingdom Office Angels Full time

    Tenant Liaison Specialist Job DescriptionWe are seeking an organised and detail-oriented Tenant Liaison Specialist to join our esteemed client's Lettings team based in Loughborough. In this role, you will be responsible for developing and maintaining strong relationships with Landlords, Tenants, and Contractors, ensuring an exceptional experience for all...

  • Administration Officer

    6 months ago


    Leicestershire, United Kingdom GCS Recruitment Specialists Ltd Full time

    Here are the details of the position: Job title: Administration Officer Location: Leicestershire Type: Contract - Rates: £ 13-15 per hour - Start Date: ASAP - Working Hours: 36 hours per week - Work Arrangement: Hybrid (Remote/ Office-based) - Contract Duration: 6 Months **Duties**: - You will provide and be responsible for administrative support to the...

  • Lettings Officer

    3 days ago


    Leicestershire, United Kingdom Eden Brown Full time

    A role of **Lettings Officer **has come up with **Charnwood Borough Council **for a 3 months of ongoing assignment. Pay - **£15.89/hr Umbrella** Address - **Southfield Rd, Loughborough LE11 2TX** JD below *** **Responsibilities**: *** - Through regular liaison with the Ready to Let Inspector, the Voids Repairs Team and the Allocations Officers, ensure...


  • Leicestershire, United Kingdom Park Avenue Recruitment Full time

    Park Avenue Recruitment is recruiting for a Housing Reviews Officer to join our team in Leicestershire. The successful candidate will have extensive experience in the Housing/Homeless sector within a Local Authority and reside in the Midlands or East Anglia region.This is a 6-month contract with a competitive hourly rate of £31. The role involves carrying...


  • Leicestershire, United Kingdom Inizio Engage Xd Full time

    About the Role:We are seeking a skilled Meetings and Events Project Co-ordinator to join our team at Inizio Engage XD.The ideal candidate will have previous experience in event management or a degree in event management, with strong client liaison skills and a focus on accuracy, consistency, and customer service.Responsibilities will include delegate and...


  • Leicestershire, United Kingdom Inizio Engage Xd Full time

    About the Opportunity:We are seeking a skilled and motivated Meetings and Events Project Co-ordinator to join our team at Inizio Engage XD.As a key member of our team, you will be responsible for delivering exceptional delegate experiences, working closely with clients and internal teams to manage meeting and event logistics.Responsibilities will include...


  • Leicestershire, United Kingdom CULTURE HEADS CONSULTANCY LIMITED Full time

    * Fleet and Business Services Advisor - Salary - £19,000 p/a - Administration Fleet & Business Services Advisor The Company This is an exciting opportunity to work for a global healthcare network! Their business is better health and their focus is to create life changing solutions to achieve incredible results for their clients. As a Fleet and Business...

  • Assets Data

    1 month ago


    Coalville, Leicestershire, United Kingdom emh group Full time €23,441 - €26,045

    Maintenance Planner Location – Office Based – Memorial House, Coalville, Leicestershire As a Maintenance Planner you will manage the diaries of our operatives who are spread across the East Midlands, scheduling and planning their daily work. Using excellent planning skills, you will efficiently manage the allocation of work and the supply of...

  • Administrator

    4 weeks ago


    Leicestershire, United Kingdom Linsco Full time

    Linsco are currently looking for a Technical Administrator to start work for a reputable client of ours at their head office in Leicestershire. You'll play a vital role in supporting our team by handling a variety of tasks that ensure the smooth running of our operations. This is a fantastic opportunity for someone looking to contribute to a dynamic...

  • Credit Controller

    1 day ago


    Leicestershire, United Kingdom Page Personnel Finance Full time

    I am working with a business that are looking for an experienced credit controller to join their team. **Client Details** I am working with a business, based within the Derby area that are looking for a Credit Controller to join their team on a full time, permanent basis. The business offer hybrid working with 3 days working from home and 2 days based in...


  • Coalville, Leicestershire, United Kingdom Triumph Consultants Limited Full time €30

    Procurement Officer – Housing Job Ref: NW Leicestershire 5256873 Pay Rate: Approximately £30 per hour PAYE Hours per week: 36.25 Monday – Friday, normal working hours Role Length: This opening assignment is for 3 months City: Coalville, Leicestershire We are seeking a skilled and experienced Procurement Officer. The ideal candidate will...


  • Coalville, Leicestershire, United Kingdom Triumph Consultants Limited Full time €30

    Procurement Officer – Housing Job Ref: NW Leicestershire 5256873 Pay Rate: Approximately £30 per hour PAYE Hours per week: 36.25 Monday – Friday, normal working hours Role Length: This opening assignment is for 3 months City: Coalville, Leicestershire We are seeking a skilled and experienced Procurement Officer. The ideal candidate will...


  • Leicestershire, United Kingdom Fawkes and Reece Full time

    **Senior Quantity Surveyor** **£60 - £66K + package** Fawkes & Reece are working alongside a 5* national house builder with requirements for an experienced Senior Quantity Surveyor in Leicestershire. With new developments across the East Midlands, our client is seeking a well-rounded and enthusiastic Senior Quantity Surveyor with a personable nature and...

  • Personal Secretary

    2 days ago


    Leicestershire, United Kingdom ER Recruitment Limited Full time

    **Personal Secretary** **Leicestershire** **£25,000-£28,000p.a. **Full or part time (min 4 days per week) - Do you consider yourself to be a great communicator who is able to build rapport at all levels? - Are you used to handling sensitive information and maintaining confidentiality within a Secretary role? - Would you like to opportunity to work for a...

  • Procurement Officer

    2 weeks ago


    Coalville, Leicestershire, United Kingdom Triumph Consultants Limited Full time €30

    What's involved with this role: Procurement Officer – Housing Job Ref: NW Leicestershire 5256873 Pay Rate: Approximately £30 per hour PAYE Hours per week: 36.25 Monday – Friday, normal working hours Role Length: This opening assignment is for 3 months City: Coalville, Leicestershire We are seeking a skilled and experienced Procurement...

  • Procurement Officer

    2 weeks ago


    Coalville, Leicestershire, United Kingdom Triumph Consultants Limited Full time €30

    Job Description What's involved with this role: Procurement Officer – Housing Job Ref: NW Leicestershire 5256873 Pay Rate: Approximately £30 per hour PAYE Hours per week: 36.25 Monday – Friday, normal working hours Role Length: This opening assignment is for 3 months City: Coalville, Leicestershire We are seeking a skilled and...

  • Procurement Officer

    2 weeks ago


    Coalville, Leicestershire, United Kingdom Triumph Consultants Limited Full time €30

    What's involved with this role: Procurement Officer – Housing Job Ref: NW Leicestershire 5256873 Pay Rate: Approximately £30 per hour PAYE Hours per week: 36.25 Monday – Friday, normal working hours Role Length: This opening assignment is for 3 months City: Coalville, Leicestershire We are seeking a skilled and experienced Procurement...

  • Procurement Officer

    2 weeks ago


    Coalville, Leicestershire, United Kingdom Triumph Consultants Limited Full time €30

    Job Description What's involved with this role: Procurement Officer – Housing Job Ref: NW Leicestershire 5256873 Pay Rate: Approximately £30 per hour PAYE Hours per week: 36.25 Monday – Friday, normal working hours Role Length: This opening assignment is for 3 months City: Coalville, Leicestershire We are seeking a skilled and...


  • Leicestershire, United Kingdom Fill Your Specialist Role Full time

    **Introduction** Be part of something great Our client is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK they employ around 5,000 people across the country to deliver services that have a profound impact on people’slives. From assessments and health services to...