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Customer Service Coordinator

1 month ago

Colchester, United Kingdom Ewals Cargo Care Ltd Full time

About us:

- Ewals Cargo Care has become a leading logistics provider operating specialist trailers across the whole of Europe. Ewals Cargo Care meets its customers’ demands in a flexible and reliable manner. Ewals Cargo Care provides solutions that enable the development and optimisation of supply chains.

Your role:
- Organise and co-ordinating deliveries with dedicated customers which in turn will help increase customer retention levels
- Adding and processing orders to customers’ requirements, our Ewals customers know we give them an individual and bespoke logistic service
- Custom Documentation processes
- Using an in house system to create an optimal route, monitor and update, this is where your analytical and methodical skills will come to the fore front
- Identifying and developing additional areas where we can add value to existing contracts, to retain customers you will be always looking for a cost effective and optimal route to deliver for the customers goods, your customer service communication skills will be fully utilised.

We are passionate about training, developing and growing all our people. You will receive great on-the-job training as well as some structured training to ensure that you succeed

Shift Pattern 07:00hrs - 16:00hrs, 08:00hrs to 17:00hrs and 09:00hrs to 18:00hrs, Monday to Friday

**Job Type**: Permanent

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Colchester: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 1 year (required)

Work Location: One location

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